Outage in Xandr

Updates not reflected immediately for some objects

Resolved Minor

November 18, 2024 - Started about 1 month ago - Lasted about 12 hours
Official incident page

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Outage Details

We are currently investigating the following issue::

Component(s): API, Impbus API, Creative preview
Impact(s):
- Unable to preview creatives
- Updates not immediately reflected for some objects
Not Impacted:
- Ad Serving
- Bidding
Geolocation(s): Global (Global)

Status: We will provide an update as soon as more information is available. Thank you for your patience.

Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 11/19/2024 02:14AM

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

MONITORING about 1 month ago - at 11/18/2024 07:32PM

We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

IDENTIFIED about 1 month ago - at 11/18/2024 03:10PM

We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.

INVESTIGATING about 1 month ago - at 11/18/2024 02:20PM

We are currently investigating the following issue:: Component(s): API, Impbus API, Creative preview Impact(s): Unable to preview creatives Updates not immediately reflected for some objects Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

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