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We've implemented a fix. New batch disbursements will be processed correctly. We're working on processing the batch disbursements that were created before our fix.
Dear customers
We have detected issues in the following services:
Batch Disbursements
- Batch disbursement processing is delayed
We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantime, we recommend that you take the following actions to mitigate disruptions during this incident:
1. Delay uploading new batch disbursement files until this issue is resolved if possible
2. Disable name validation if possible
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