Outage in Xendit

Checkout UI Inaccessible For Some Users

Resolved Minor
October 04, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

Dear customers, We have identified an issue where Checkout UI is inaccessible for some merchants who are using Android webview implementation (embedded Checkout UI within merchant's native Android application). Our team is investigating the issue.
Components affected
Xendit xenInvoice

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 10/04/2023 09:16AM

Dear customers,

We have monitored and we are seeing healthy Checkout UI traffic for the past 20 minutes.
This incident has been resolved.

We apologize for the inconvenience caused and we thank you for your patience.

MONITORING about 2 years ago - at 10/04/2023 09:05AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 10/04/2023 08:48AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 years ago - at 10/04/2023 08:24AM

Dear customers,

We have identified an issue where Checkout UI is inaccessible for some merchants who are using Android webview implementation (embedded Checkout UI within merchant's native Android application).
Our team is investigating the issue.

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