Outage in Xendit
Payouts Disruption in Indonesia
Resolved MinorIncident Report
Dear valued customers,
We are currently seeing delays in processing Payouts and Disbursements to the following IDR destinations due to system issues with our partner.
Impact:
- Payouts to ID_PERMATA, ID_PERMATA_UUS with amount less than 10,000 and more than 250,000,000 will be kept in PENDING
- Payouts to ID_GOPAY with an amount less than 10,000 will be kept in PENDING
We apologize for the inconvenience caused
Sincerely,
Xendit Customer Service
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/31/2025 05:20PM
This incident has been resolved.
INVESTIGATING
6 months ago - at 10/31/2025 04:22PM
Dear valued customers,
We are currently seeing delays in processing Payouts and Disbursements to the following IDR destinations due to system issues with our partner.
Impact:
- Payouts to ID_PERMATA, ID_PERMATA_UUS with amount less than 10,000 and more than 250,000,000 will be kept in PENDING
- Payouts to ID_GOPAY with an amount less than 10,000 will be kept in PENDING
We apologize for the inconvenience caused
Sincerely,
Xendit Customer Service
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