Outage in Xendit

Delay in VA Creation

Resolved Major
August 16, 2024 - Started 3 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Dear customers, We have identified issues with a delay in new VA creation across multiple partners. We have identified the root cause and are actively working to remediate the issue. Incoming payments to existing VAs are not affected. Best Regards, Xendit Team
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 08/16/2024 07:24AM

Dear customers,
We have remediated the VAs that were pending creation. All webhooks for this have been sent.

Best Regards,
Xendit team

IDENTIFIED 3 months ago - at 08/16/2024 03:47AM

Dear customers,

We have identified issues with a delay in new VA creation across multiple partners.
We have identified the root cause and are actively working to remediate the issue.

Incoming payments to existing VAs are not affected.

Best Regards,
Xendit Team

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