Outage in Xendit

VIRTUAL_ACCOUNT BJB Indonesia Disruption

Resolved Minor
November 12, 2024 - Started 1 day ago - Lasted 40 minutes
Official incident page

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Outage Details

Dear Valued Customers, We have detected issues with VIRTUAL_ACCOUNT BJB payment due to disruption on our partner's end. Impact: - The created virtual accounts cannot be paid - The successful virtual accounts payment will take longer to process We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Advise your payers to use other payment channels Sorry for the inconvenience caused. Sincerely, Xendit customer service
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 11/12/2024 06:45PM

Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service

IDENTIFIED 1 day ago - at 11/12/2024 06:08PM

Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT BJB payment due to disruption on our partner's end.

Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service

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