Outage in Xendit

BPI Direct Debit Elevated Failure Rates

Resolved Major
November 14, 2024 - Started about 13 hours ago - Lasted about 1 hour
Official incident page

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Outage Details

Dear Merchants, We have detected an increase in failures for BPI direct debit. We are currently working with the partner to understand the impact and resolve this issue.
Latest Updates ( sorted recent to last )
RESOLVED about 12 hours ago - at 11/14/2024 10:03AM

We've confirmed with the partner that there are no issues with the partner's systems

INVESTIGATING about 13 hours ago - at 11/14/2024 09:15AM

Dear Merchants,

We have detected an increase in failures for BPI direct debit. We are currently working with the partner to understand the impact and resolve this issue.

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