Outage in Xendit

VIRTUAL_ACCOUNT BNI Indonesia Disruption

Resolved Minor
November 19, 2024 - Started 3 days ago - Lasted 35 minutes
Official incident page

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Outage Details

Dear Valued Customers, We have detected issues with VIRTUAL_ACCOUNT BNI creation due to disruption on our partner's end. Impact: - New virtual accounts cannot be created We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Advise your payers to use other payment channels Sorry for the inconvenience caused. Sincerely, Xendit customer service
Components affected
Xendit BNI
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 11/19/2024 01:53AM

Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service

IDENTIFIED 3 days ago - at 11/19/2024 01:38AM

Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT BNI creation due to disruption on our partner's end.

Impact:
- New virtual accounts cannot be created

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service

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