Outage in Xendit

Payouts Disruption in Philippines

Resolved Minor
April 26, 2025 - Started about 16 hours ago - Lasted about 6 hours
Official incident page

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Outage Details

Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_MET: 1-50000
Latest Updates ( sorted recent to last )
RESOLVED about 11 hours ago - at 04/26/2025 10:10PM

This incident has been resolved.

IDENTIFIED about 15 hours ago - at 04/26/2025 06:00PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_MET: 1-50000

IDENTIFIED about 15 hours ago - at 04/26/2025 05:50PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance to PHP destinations with amount 1-50000 except for PH_GCASH, PH_UBP, PH_BDO, PH_BPI, PH_PAYMAYA due to system issues with our partner.

IDENTIFIED about 16 hours ago - at 04/26/2025 05:30PM

Dear valued customers,

We are currently seeing delays in processing Remittance, Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_BDO: 1-50000
PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
PH_UBP: All amount
Other banks and Ewallets: 1-50000

IDENTIFIED about 16 hours ago - at 04/26/2025 05:20PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_UBP: above 50001
Other banks and Ewallets: 1-50000

IDENTIFIED about 16 hours ago - at 04/26/2025 05:10PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance to PHP destinations with amount 1-50000 except for PH_GCASH, PH_UBP, PH_BDO, PH_BPI, PH_PAYMAYA due to system issues with our partner.

IDENTIFIED about 16 hours ago - at 04/26/2025 05:00PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_UBP: above 50001
Other banks and Ewallets: 1-50000

IDENTIFIED about 16 hours ago - at 04/26/2025 04:40PM

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_MET: 1-50000

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