Outage in Yotpo

Shopify POS issue

Resolved Minor
December 05, 2024 - Started 16 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We currently have an issue regarding Shopify POS -Cannot redeem points We apologize for the inconvenience caused. Our R&D team is already working on fixing this issue. If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case. The Yotpo Support Team
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 12/06/2024 01:51AM

The incident has been resolved.

We are now able to redeem points in the Shopify POS app

Start Time:
2024-12-05 12:30PM UTC

End Time:
2024-12-06 12:40AM UTC

We apologize for the inconvenience caused.

If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case
.
The Yotpo Support Team

INVESTIGATING 16 days ago - at 12/05/2024 11:55PM

We currently have an issue regarding Shopify POS
-Cannot redeem points

We apologize for the inconvenience caused. Our R&D team is already working on fixing this issue.

If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case.

The Yotpo Support Team

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