Outage in You Need A Budget

Syncing Issues between Devices

Resolved Major
September 10, 2023 - Started about 2 years ago - Lasted 1 day
Official incident page

Incident Report

There was a spike in syncing issues between devices, so we rolled back a recent update. If your mobile app isn't syncing, here are the steps we recommend if you have access to a computer: 1) Log into YNAB on a computer. 2) Go to All Accounts. 3) Click the Bank Import button to trigger those transactions to import. Clicking that Bank Import button should trigger the mobile app to begin syncing again. If it still doesn't work you can uninstall and reinstall the app on your mobile device.
Components affected
You Need A Budget Web App (app.youneedabudget.com)
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/11/2023 09:27PM

Our developers found the problem and have successfully deployed the release. Feel free to head back to your budget and test things out!

MONITORING about 2 years ago - at 09/10/2023 11:02PM

We are continuing to monitor for any further issues.

MONITORING about 2 years ago - at 09/10/2023 08:25PM

There was a spike in syncing issues between devices, so we rolled back a recent update.

If your mobile app isn't syncing, here are the steps we recommend if you have access to a computer:
1) Log into YNAB on a computer.
2) Go to All Accounts.
3) Click the Bank Import button to trigger those transactions to import.

Clicking that Bank Import button should trigger the mobile app to begin syncing again. If it still doesn't work you can uninstall and reinstall the app on your mobile device.

Latest You Need A Budget outages

Support Interruption - 5 days ago
Web app slowness - 30 days ago
YNAB Application is down - about 2 months ago
Slow Loading - about 2 months ago
Planned Maintenance - 2 months ago

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