Outage in You Need A Budget

Support Interruption

Resolved Minor
October 20, 2025 - Started 5 days ago - Lasted about 4 hours
Official incident page

Incident Report

The software we use for our support responses has been affected by the AWS outage today. If you've already reached out to support, you may experience a delay in us getting back to you. If you need to contact support, please send an email directly to help@ynab.com .
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 10/20/2025 11:02PM

Our Support software is back up and running and so is our team 🎉

MONITORING 5 days ago - at 10/20/2025 08:42PM

Our support software is working on a fix and we're preparing to resume support responses.

IDENTIFIED 5 days ago - at 10/20/2025 07:55PM

The software we use for our support responses has been affected by the AWS outage today. If you've already reached out to support, you may experience a delay in us getting back to you.
If you need to contact support, please send an email directly to help@ynab.com .

Latest You Need A Budget outages

Web app slowness - about 1 month ago
YNAB Application is down - about 2 months ago
Slow Loading - about 2 months ago
Planned Maintenance - 2 months ago

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