Outage in You Need A Budget

First Tech Federal Credit Union - Missing Accounts

Resolved Minor
October 18, 2023 - Started about 2 years ago - Lasted about 2 months
Official incident page

Incident Report

We are investigating a spike in reports of missing accounts (mostly Credit Card accounts) with First Tech FCU. We're working with our import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!
Components affected
You Need A Budget Plaid
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 12/05/2023 03:55PM

While this issue is not resolved, this issue with First Tech is proving to be much more complex to resolve and is now considered a long-term issue by Plaid. While work will continue to be done behind the scenes, we will be retiring this from our Status Page in order to keep the information here as fresh and relevant as possible.

No need to worry though! For persistent issues like we are experiencing with First Tech, we will update our Watchlist Institutions article, so you can monitor the status of your bank there.

IDENTIFIED almost 2 years ago - at 11/30/2023 02:21PM

It looks like things are still in a holding pattern with First Tech and Plaid and these missing accounts. We're keeping our eyes on things, and we'll post updates here as we get them.

IDENTIFIED almost 2 years ago - at 11/14/2023 07:27PM

First Tech has identified the issue and they are working on resolving it. We'll continue to keep you updated as we learn more.

IDENTIFIED almost 2 years ago - at 11/07/2023 08:54PM

Yet another non-update here. First Tech has identified the issue and they are working with Plaid in order to resolve it. In the meantime, use our other transaction entry methods to keep your accounts up to date!

INVESTIGATING about 2 years ago - at 10/31/2023 09:05PM

Another non-update here. Plaid and First Tech are continuing to work on this issue, but we haven't heard word of any significant advancements just yet. Thanks for hanging in there with us!

INVESTIGATING about 2 years ago - at 10/26/2023 09:03PM

Plaid and First Tech are continuing to work on this issue, and they'll let us know as soon as there's any progress. In the meantime, use our other transaction entry methods to keep your accounts up to date!

INVESTIGATING about 2 years ago - at 10/23/2023 08:25PM

Plaid has confirmed there is an issue with missing accounts and First Tech FCU, and they are working with First Tech to resolve things. We'll update here as we learn anything more!

INVESTIGATING about 2 years ago - at 10/18/2023 05:09PM

We are investigating a spike in reports of missing accounts (mostly Credit Card accounts) with First Tech FCU. We're working with our import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!

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