Outage in Zipwhip

SMS Delivery Delays to Multiple Networks In Mexico

Resolved Minor
March 12, 2025 - Started about 10 hours ago - Lasted about 8 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to Multiple Networks In Mexico Via Subset Of Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED about 1 hour ago - at 03/12/2025 10:52PM

We are no longer experiencing SMS delivery delays when sending messages to Multiple Networks In Mexico Via Subset Of Sender IDs. This incident has been resolved.

MONITORING about 3 hours ago - at 03/12/2025 08:53PM

We are observing recovery in SMS delivery delays when sending messages to Multiple Networks In Mexico Via Subset Of Sender IDs. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 7 hours ago - at 03/12/2025 05:10PM

We are still experiencing SMS delivery delays when sending messages to Multiple Networks In Mexico Via Subset Of Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 9 hours ago - at 03/12/2025 03:18PM

We are still experiencing SMS delivery delays when sending messages to Multiple Networks In Mexico Via Subset Of Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 10 hours ago - at 03/12/2025 02:24PM

We are experiencing SMS delivery delays when sending messages to Multiple Networks In Mexico Via Subset Of Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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