Outage in Zipwhip

Untiered Account Generating High Traffic and Getting Rate Limited Could Impact Downstreams

Resolved Minor
March 13, 2025 - Started 1 day ago - Lasted about 1 hour
Official incident page

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Outage Details

We've become aware of a potential issue with Untiered account generating high traffic and getting rate limited could impact downstreams. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 03/13/2025 04:07PM

We have fully investigated the untiered account generating high traffic and getting rate limited could impact downstreams issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

INVESTIGATING 1 day ago - at 03/13/2025 03:24PM

We've become aware of a potential issue with Untiered account generating high traffic and getting rate limited could impact downstreams. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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