Outage in Zipwhip

Intermittent Outages or Failed API Requests with Dialing Permissions

Resolved Minor
March 14, 2025 - Started about 7 hours ago - Lasted about 4 hours
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue with our Programmable Voice Services. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Latest Updates ( sorted recent to last )
RESOLVED about 3 hours ago - at 03/15/2025 12:31AM

The intermittent outages or failed API requests with Dialing Permissions in our Voice API are operating normally at this time.

MONITORING about 4 hours ago - at 03/14/2025 11:59PM

The intermittent outage or failures with Dialing Permissions in our Voice API is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

INVESTIGATING about 5 hours ago - at 03/14/2025 10:08PM

We are continuing to investigate the intermittent outages or failed API requests with Dialing Permissions in our Voice API. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 6 hours ago - at 03/14/2025 09:10PM

We are investigating intermittent outages or failed API requests with Dialing Permissions in our Voice API. We expect to provide another update in 1 hour or as soon as more information becomes available

INVESTIGATING about 7 hours ago - at 03/14/2025 08:47PM

Our monitoring systems have detected a potential issue with our Programmable Voice Services. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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