Outage in Zipwhip

SMS Delivery Delays to MTN Network in Uganda

Resolved Minor
March 18, 2025 - Started about 9 hours ago - Lasted about 4 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to MTN Network in Uganda. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED about 4 hours ago - at 03/18/2025 11:42AM

We are no longer experiencing SMS delivery delays when sending messages to MTN Network in Uganda. This incident has been resolved.

MONITORING about 6 hours ago - at 03/18/2025 09:42AM

We are observing recovery in SMS delivery delays when sending messages to MTN Network in Uganda. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 8 hours ago - at 03/18/2025 08:17AM

We are still experiencing SMS delivery delays when sending messages to MTN Network in Uganda. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 9 hours ago - at 03/18/2025 07:17AM

We are experiencing SMS delivery delays when sending messages to MTN Network in Uganda. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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