Outage in Zoom

A subset of users experiencing issues with AI Chat compose service

Resolved Minor
September 27, 2024 - Started about 18 hours ago - Lasted about 2 hours
Official incident page

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Outage Details

We have detected service degradation where a subset of users would be experiencing issues with AI Chat compose service . Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Latest Updates ( sorted recent to last )
RESOLVED about 16 hours ago - at 09/27/2024 08:03AM

This incident has been resolved.

MONITORING about 17 hours ago - at 09/27/2024 07:19AM

We have fixed the issue where a subset of users were experiencing issues with AI Chat compose service. We will continue to monitor and provide updates as soon as there is more information to share.

INVESTIGATING about 18 hours ago - at 09/27/2024 06:32AM

We have detected service degradation where a subset of users would be experiencing issues with AI Chat compose service . Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

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