Outage in Zoom

Issue with Zoom Phone Voicemail and SMS message delays in the US region

Resolved Minor
October 16, 2024 - Started 2 days ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently investigating an issue with Zoom Phone Voicemail delays. We are also experiencing SMS message delays with Zoom Phone and Zoom Contact Center. We will provide more information as we have them.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 10/16/2024 10:38PM

This incident has been resolved.

MONITORING 1 day ago - at 10/16/2024 10:11PM

The issue causing Voicemail and SMS message delays with Zoom Phone has been resolved. We will continue to monitor and provide updates as we have them.

INVESTIGATING 1 day ago - at 10/16/2024 09:25PM

We continue to investigate the issue with Voicemail and SMS message delays with Zoom Phone. We will provide more information as we have them.

INVESTIGATING 1 day ago - at 10/16/2024 07:14PM

We continue to investigate the issue with Voicemail and SMS message delays with Zoom Phone. We have confirmed Zoom Contact Center is not impacted. We will continue to provide updates as we have them.

INVESTIGATING 1 day ago - at 10/16/2024 06:55PM

We continue to investigate the issue with Zoom Phone Voicemail delays and SMS message delays with Zoom Phone and Zoom Contact Center. We will provide more information as we have them.

INVESTIGATING 2 days ago - at 10/16/2024 05:49PM

We continue to investigate the issue with Zoom Phone Voicemail delays and SMS message delays with Zoom Phone and Zoom Contact Center. We will provide more information as we have them.

INVESTIGATING 2 days ago - at 10/16/2024 05:15PM

We are currently investigating an issue with Zoom Phone Voicemail delays. We are also experiencing SMS message delays with Zoom Phone and Zoom Contact Center. We will provide more information as we have them.

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