Outage in Zoom
Issue with Zoom Virtual Agent
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
This incident has been resolved.
We have resolved the issue with a subset of customers experiencing an issue with Zoom Virtual Agent. We will continue to monitor and provide updates as we have them.
If a customer retrained and published an intent between 1:00 01/16/2024 and 17:00 01/19/2024 UTC, please make changes to the intent (e.g. remove/add training phrases) and then retrain, republish the intent.
We are seeing a subset of customers experiencing an issue with Zoom Virtual Agent. We will provide updates as we have them.
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