Outage in Zscaler

Zscaler Client Connector App

Resolved Minor
September 22, 2023 - Started about 2 years ago - Lasted about 7 hours

Incident Report

We are investigating reports of connectivity and accessibility issues for customers using per-app VPN on iOS Zscaler Client Connector version 1.9.9.6.  For additional information please reach out to Zscaler Support referencing this incident, status changes will be updated here as they become available.

Update - Fri, 22 Sep 2023 21:40:19 UTC

We have identified the root cause of the issue and working on resolution.

Update - Fri, 22 Sep 2023 22:20:47 UTC

The fix for the problem is now ready and is currently undergoing qualification.

Update - Fri, 22 Sep 2023 22:55:46 UTC

The recent software fix has undergone thorough validation by our Quality Assurance team. We have subsequently submitted the updated application, version 1.9.10, to the Apple App Store for their comprehensive review process.
Components affected
Zscaler Client connector

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