Outage in Zscaler

Lisbon I Datacenter Issue

Resolved Minor
January 15, 2025 - Started 11 months ago - Lasted about 22 hours

Incident Report

Zscaler is investigating reports of an issue with our Lisbon I datacenter. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC. If you require any assistance or would like additional information about this incident please reach out to Zscaler Support. For more information, please check our FAQ. If you need further assistance, contact Zscaler Support with reference to this incident. Status changes will be updated here when available.Update - Wed, 15 Jan 2025 14:00:54 UTCWe have identified the root cause of the issue and have taken the necessary steps to mitigate it.Update - Thu, 16 Jan 2025 10:16:45 UTCZscaler is continuing to investigate the issue detected with our Lisbon I DC, based on monitoring and customer feedback. If you are currently experiencing any traffic-impacting issues, please failover to your secondary DC.
Components affected
Zscaler EMEA

Need to monitor Zscaler outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook