Outage in Zuora

Intermittent Performance Degradation in NA2 Production (ZID-NA2-PROD-19)

Resolved Minor
May 10, 2024 - Started about 1 month ago - Lasted about 6 hours
Official incident page

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Outage Details

We have identified intermittent performance degradation for a small subset of APIs including order previews in NA2 Production. This impacted a very limited set of customers with Zuora ID ZID-NA2-PROD-19. We have implemented a fix and are monitoring the issue very closely.
Components affected
Zuora Production API
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 05/10/2024 10:21PM

This incident has been resolved.

MONITORING about 1 month ago - at 05/10/2024 04:52PM

We have identified intermittent performance degradation for a small subset of APIs including order previews in NA2 Production. This impacted a very limited set of customers with Zuora ID ZID-NA2-PROD-19. We have implemented a fix and are monitoring the issue very closely.

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