Outage in 1Password

Delays in billing processing

Resolved Minor
April 25, 2023 - Started over 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

A subset of 1password.com customers could be experiencing delays in having their billing actions processed. All other customers remain unaffected. Our engineers are actively investigating this behavior. Updates will follow accordingly.

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 04/25/2023 08:23PM

This incident has been resolved. Customers will no longer experience any delays in billing processing.

MONITORING over 2 years ago - at 04/25/2023 06:20PM

We're seeing recovery in processing of billing actions. Our team continues monitoring overall behavior.

MONITORING over 2 years ago - at 04/25/2023 06:15PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 2 years ago - at 04/25/2023 05:53PM

A subset of 1password.com customers could be experiencing delays in having their billing actions processed. All other customers remain unaffected. Our engineers are actively investigating this behavior. Updates will follow accordingly.

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