Outage in 7digital

Platform Incident - Elevated Streaming Errors

Resolved Major
December 25, 2023 - Started 4 months ago - Lasted about 1 hour
Official incident page

IsDown continuously monitors the 7digital status page and multiple sources to provide up-to-date information. Check back with us for the latest 7digital uptime status.

Outage Details

We're observing an elevated error rate against stream requests to the platform. The 7digital engineering team are working to resolve the issue and we'll provide further updates as we have them.
Components affected
7digital Streaming
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 12/25/2023 10:46PM

This incident has now been resolved. We'll continue to monitor the platform and we'll continue to have engineering support staff on hand should any further issue occur.

MONITORING 4 months ago - at 12/25/2023 10:24PM

A fix has been implemented to deal with the elevated error rate and we're now seeing error rates returning to a normal level. We're continuing to monitor the platform and will take any further action as necessary.

IDENTIFIED 4 months ago - at 12/25/2023 09:26PM

We're observing an elevated error rate against stream requests to the platform. The 7digital engineering team are working to resolve the issue and we'll provide further updates as we have them.

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