We continuously monitor the official 7digital status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last 7digital outages.
Major Resolved · 4 months ago · lasted about 1 hour
Partial Outage: Elevated Error Rates
Dear Clients, During this time, we have noticed a higher than usual error rate on calls to various APIs and longer response times. Our team of on-call support engineers is currently investigating the issue and taking steps to improve the stability of the platform. We will provide you with additional details in a further notice once we have completed our analysis of the problem. If you have any questions, please create a Service Desk ticket with the Client Success Team. With best regards, 7digital Client Success Team
Major Resolved · 5 months ago · lasted 2 days
Platform Incident - Ingestion Outage
We are currently experiencing an outage on our content ingestion systems. We last processed new content and updates on Saturday morning (UK time). We are working towards a resolution now and plan to provide an update shortly.
Major Resolved · 6 months ago · lasted 43 minutes
Platform Incident - Download API Outage
We're currently investigating an issue with the download API where most, or all download attempts are failing. As soon as we have further information we'll provide additional updates.
Minor Resolved · 11 months ago · lasted about 1 hour
Dear Clients, We are currently seeing a degradation of service across most APIs. This issue is only affecting uncached media as cache hits are served from our CDN and are therefore unaffected. Our on call support engineers are currently investigating the issue and taking action to further stabilise the platform. Once we have completed analysis of the issue we'll send an additional notice out with further details. Further notices will be sent regarding this incident as they become available. With best regards, 7digital Client SuccessTeam
Major Resolved · about 1 year ago · lasted 36 minutes
Dear clients, The 7digital Playlist Tool is currently unavailable. Once we have further updates we'll share them with additional announcements. You can subscribe to updates via email, webhooks and RSS feed on our statuspage (insert link). If you would like to receive SMS updates, please create a Service Desk ticket with the Client Success Team. If you have any questions, please create a Service Desk ticket with the Client Success Team. With best regards, 7digital Client Success Team
Major Resolved · over 1 year ago · lasted about 9 hours
We are currently investigating a suspected platform outage. Currently all endpoints on 7digital's API are unavailable, 7digital engineers are investigating the cause and we'll provide further information as soon as it's available.
User-reported problems for 7digital in the last 12 hours. It's a collection of user reports from different sources.
Check the current status of the components
7digital is the global leader in B2B end-to-end music solutions for today's leading apps in fitness, social, radio, gaming and background music.