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Resolved Elevated Error Rates - CDN
Between 15:17 and 16:04 GMT, our CDN provider encountered an issue causing an increase in error rates. As of 16:04 GMT normal service has been resumed but we're continuing to monitor the platform.
Resolved UMG Global Outage
We are currently experiencing an issue with UMG Global's content delivery platform impacting UMG content from the 18/12/20 onwards. Currently, the backlog of deliveries includes updates, takedowns and inserts. As a result of this backlog on UMGs servers, we are unable to action priority release requests from UMG at this time The issue sits with UMG Global's delivery system and is unrelated to 7digital's content ingestion process. We are currently working on a fix with UMG. We apologies for any inconvenience and will keep you updated as we progress with a fix.
Resolved Elevated Error Rates - Platform Wide
Dear Clients, We are currently observing an elevated error rate on calls to our API. Our on call support engineers are currently investigating the issue. Once we have completed analysis of the issue we'll send an additional notice out with further details. If you have any questions, please create a Service Desk ticket with the Client Success Team by raising the issue here: https://7digitalops.atlassian.net/servicedesk/customer/portal/6/group/12 Regards, 7digital Client Success Team
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