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7digital Status
Sources
7digital status pageStats
0 incidents in the last 7 days
0 incidents in the last 30 days
Automatic Checks
Last check: 3 minutes ago
Last known issue: about 1 month ago
Latest Incidents
Last 30 days
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01/08
02/08
Resolved UMG Feed Delay
We are currently experiencing a delay with processing UMG content. At 8pm 01/07 a bug was detected in the UMG Teleporter application causing a backlog of content to develop on their side. Therefore as a result, content delivered between 8pm 01/07 and 11am 02/07 may be delayed from entering the daily feeds. A fix has been deployed and UMG have been notified of the issue. We are currently processing the backlog.
Resolved Outage - CDN provider
Dear Clients, We are currently seeing a degradation of service with our CDN provider. Further notices will be sent regarding this incident as they become available. With best regards, 7digital Client SuccessTeam
Resolved Playlist Tool Unavailable
We are currently investigating the issue. The Playlist API is not affected.
Resolved Elevated Error Rates - CDN
Between 15:17 and 16:04 GMT, our CDN provider encountered an issue causing an increase in error rates. As of 16:04 GMT normal service has been resumed but we're continuing to monitor the platform.
Resolved UMG Global Outage
We are currently experiencing an issue with UMG Global's content delivery platform impacting UMG content from the 18/12/20 onwards. Currently, the backlog of deliveries includes updates, takedowns and inserts. As a result of this backlog on UMGs servers, we are unable to action priority release requests from UMG at this time The issue sits with UMG Global's delivery system and is unrelated to 7digital's content ingestion process. We are currently working on a fix with UMG. We apologies for any inconvenience and will keep you updated as we progress with a fix.
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