Viva Wallet

Viva Wallet Status

Official source Everything seems OK
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Stats

1 incidents in the last 7 days

2 incidents in the last 30 days

Automatic Checks

Last check: 2 minutes ago

Last known issue: about 6 hours ago

Latest Incidents

Last 30 days

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Resolved OTP SMS incident

There is a issue regarding OTP sms delivery. We are investigating it

about 6 hours ago Official incident report

Resolved Performance degradation on native checkout CnP acquiring transactions.

Performance degradation on native checkout CnP acquiring transactions from 15.00 - 17.30: (UTC+2).

Resolved Acquiring performance degradation - MasterCard

MasterCard faced network issues across Europe from 3:20 UTC until 4:00 UTC. Issue is Resolved

about 1 month ago Official incident report

Resolved Customer Care live chat service degradation

Customer Care live chat service degraded due to outage at Microsoft premises.

Resolved Performance degradation due to Microsoft Azure connectivity issues

Performance degradation due to Microsoft Azure connectivity issues

Resolved Customer Care live chat service degradation

Customer Care live chat service degraded due to outage at Microsoft premises

Resolved Customer Care live chat service degradation

At 12:30, the Customer Care live chat service degraded due to outage at Microsoft premises. The serivce was fully functional at 14:02.

Resolved Acquiring performance degradation

The issue has been identified and a fix is being implemented.

over 1 year ago Official incident report

Resolved Acquiring performance degradation

A minor technical issue caused sporadic delays in completing acquiring transactions between 28/9/2019 11:20AM (GMT) to 28/9/2019 13:00 PM (GMT). This was not extensive and only affected certain acquiring transactions within this period.

over 1 year ago Official incident report

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