What is Viva Wallet current status?

Viva Wallet is currently operational. You can check Viva Wallet status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

How to monitor or check Viva Wallet status?

You can use IsDown service or go to Viva Wallet official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when Viva Wallet is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when Viva Wallet has issues. Viva Wallet official status page might also offer notification options such as email, SMS, or Slack.

Is Viva Wallet Down? Check current status

Q: Is Viva Wallet down today?

Viva Wallet was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Viva Wallet status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Viva Wallet outages, issues and problems' at the top of the page.

Check if Viva Wallet is down, official outages, user-reported issues, and outages map.

Current Viva Wallet status

Viva Wallet is working normally

Updated from Viva Wallet official status page a few minutes ago

Viva Wallet service health. Issues reported in the last 24 hours

Working Normally

Possible Incident

Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Viva Wallet status data.

View Viva Wallet Outage Reports Map

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Viva Wallet recent outages and downtime history

IsDown has tracked 199 incidents since started monitoring Viva Wallet status in February 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date	Incident	Duration
Mar 23, 2025 03:35 PM GMT	Not Confirmed by Viva Wallet Possible Outage Indicated by User Reports	about 2 hours
Jun 08, 2024 05:01 PM BST	Minor Degraded performance on 3DS flow Visa is experiencing a service disruption causing intermittent issues processing Visa Consumer A...	about 1 hour
May 16, 2024 01:19 PM BST	Minor Degraded Performance on vivawallet.com Our website is currently unavailable. We are currently investigating and revert when update is av...	about 1 hour
May 03, 2024 10:19 AM BST	Minor Increased Outgoing Bank Transfer Rejections by bank: Alpha Bank Greece We have identified an increased number of rejected Instant Outgoing Bank Transfers by Alpha bank ...	about 7 hours
Apr 28, 2024 12:15 PM BST	Minor Degraded Performance on vivawallet.om Our website is currently unavailable. We are currently investigating and revert when update is av...	24 minutes
Apr 10, 2024 10:45 PM BST	Minor Degraded Performance on Acquiring Flow Card payment scheme Amex is experiencing technical issues. An increased number of acquiring Tran...	about 3 hours
Mar 22, 2024 09:24 AM GMT	Minor Degraded Performance on Registrations We have identified an issue where registrations through Sales Portal are failing. We are working ...	about 1 hour
Mar 21, 2024 04:12 PM GMT	Minor Selfcare Sales Transaction Error Response We have identified an issue where upon clicking sales transactions menu in their Selfcare, they g...	about 2 hours
Mar 20, 2024 11:44 AM GMT	Minor Customer Care phone service degradation We are currently experiencing a Contact Center phone and chat service degradation. Affected Count...	about 2 hours
Mar 04, 2024 12:39 AM GMT	Minor Degraded performance on transaction flow. Affected country Belgium Card Scheme: Bancontact is experiencing technical issues. The processing of transactions is curre...	36 minutes

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Viva Wallet reported issues and comments

about 2 months ago

George - I cant log in on the web, and i cant open the app .

Piraeus Bank
4 months ago

Harry - Transaction failed. Over and over. Money is there. Details correct. .
7 months ago

Waleed - This message « There was a problem with the connection to VivaWallet, please check your data and try again.« .
7 months ago

Gokhan - viva.com app still not working. .
7 months ago

James - More problems this morning with viva wallet time for a change? i think after the last few days and what it's showed our company is that the lack of customer service "Poor at Best" no accountability no updates and nothing from them on there site i wonder why ? Anyway No more ......
7 months ago

Charly - Payments STILL not working. Unable to log into app or website to open customer service chat. Zero communication on their behalf .
7 months ago

D - Unable to connect to the application and website. Customers can't buy anything, error 404. The problem has been there since yesterday....
7 months ago

Ardit - DNS issues, customers can't make payments, need to flush dns locally to get access to backend. .
7 months ago

Gokhan - POS device can't recieve transactions last 5 hrs. Can't login to viva.com app (android). Can't login to website. Security warning while opening the landing page (Chrome). 45 min of waiting for customer support and no response. But according to viva.com , all the systems are working fine, yeah my ....
7 months ago

Jing - The app doesn't operate online at the moment, many customers tried to pay but they couldn't. Viva Wallet's app is not working properly, it always say "ERREUR RESEAU"..
7 months ago

George - Viva is down since yesterday. Can not accept payments nor access the application. .
7 months ago

Alina - Had yesterday transaction issues and POS malfunctioning, seemed like things were good again in the evening, but today apps are broken again. .
7 months ago

Dani - Viva wallet is still down and unable to process online transactions. Very frustrating as their own site claims everything is operational!.
7 months ago

Dan - Viva wallet is still down payments still not going though. .

Bill Payments
7 months ago

Gehna - Website not working, I can’t access my money..
7 months ago

JonG - Unable to login, or access to app..
7 months ago

Iliyan - Not login in the app and web. Pos not accepting payments..
7 months ago

Matt - I cannot receive payments.
7 months ago

Ricky - Home page can be loaded. But unable to login to account. Also customer are unable to make payments. When you click login, it says "Server Error 404 - File or directory not found. The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.".
7 months ago

John - Terminal not connecting and unable to login to profile on website.
7 months ago

Jonathan - Will not let me login on either Edge or Chrome, says connection isn't secure. Also cannot login on the app either. .
7 months ago

Thomas - I can't connect or receive payments .
7 months ago

vasileios - server error i cant connect to my account or to my terminals.
7 months ago

Franz - Not possible to connect, terminals not working !.
12 months ago

Eleni - After I log in, the app is not working and closes..
12 months ago

Athanasios - Message says "something went wrong".
about 1 year ago

Luiza - Can't pay on Legion of Vapers.
over 1 year ago

Bogdan - Not working anymore to make orders.
over 1 year ago

Laurence - App won’t open, login screen is glitching .
over 1 year ago

Dimi - Constant failed transaction with Eurobank Credit Card. Other providers work..

Viva Wallet components or services current status

Component	Status
Self Care	OK
Checkouts	OK
Viva Wallet Cards	OK
Card Terminals	OK
API	OK
Server Notifications	OK
Bill Payments	OK
Local Payments	OK
Acquiring - Global	OK
Card Issuers - Greece	OK
Card Issuers - United Kingdom	OK
Card Issuers - Belgium	OK
Card Issuers - Romania	OK
Card Issuers - Cyprus	OK
Customer Care	OK
Merchant Sandbox	OK
Developer Portal	OK

Viva Wallet related services and alternatives

Services commonly monitored together with Viva Wallet and alternatives

Stripe

0 incidents in the last 30 days

Checkout.com

0 incidents in the last 30 days

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Payment processing service supporting multiple card types including MasterCard, Visa, American Express, and JCB, available in the UK, Belgium, Greece, Cyprus, and Romania.

Monitoring Viva Wallet since February 2021

Tracking 31 Viva Wallet services and regions

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1 incident in 2025

Frequently Asked Questions

Is Viva Wallet down today?

Viva Wallet isn't down. You can check Viva Wallet status and incident details on the top of the page. IsDown continuously monitors Viva Wallet official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Viva Wallet status?

Viva Wallet is currently operational. You can check Viva Wallet status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Viva Wallet outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Viva Wallet down today or just slow?

Currently there's no report of Viva Wallet being slow. Check on the top of the page if there are any reported problems by other users.

How are Viva Wallet outages detected?

IsDown monitors the Viva Wallet official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Viva Wallet having an outage right now?

Viva Wallet last outage was on June 08, 2024 with the title "Degraded performance on 3DS flow"

How to check if Viva Wallet is down?

Subscribe (if possible) to updates on the official status page.
Create an account in IsDown. Start monitoring Viva Wallet and get alerts in real-time when Viva Wallet has outages.

Why use IsDown to monitor Viva Wallet instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Viva Wallet and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Viva Wallet?

IsDown and DownDetector help users determine if Viva Wallet is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Viva Wallet's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.