Is Viva Wallet Down? What is the current status?

Viva Wallet status is operational
We checked the Viva Wallet status page
Viva Wallet not working for you?

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Latest Viva Wallet outages, issues and problems

Minor November 11, 2023 · lasted about 3 hours

Degraded performance on Viva Wallet services (Shopify Plugin)

Failures are observed on eCommerce transactions redirected from Shopify Plugin. Investigation is in progress.

More details & updates

Minor September 28, 2023 · lasted 41 minutes

Degraded performance on Acquiring transaction flow

Card payment scheme: AMEX is experiencing technical issues. An increased number of acquiring Transactions are not processed.

More details & updates

Minor July 05, 2023 · lasted about 20 hours

Degraded performance on Viva wallet services

Microsoft is experiencing technical issues across West Europe. We are experiencing delays on Push Notifications Microsoft Status Page: https://status.azure.com/en-us/status/

More details & updates

Minor June 12, 2023 · lasted about 2 hours

Degraded performance on our 3DS transaction flow

Card payment scheme: MasterCard is experiencing technical issues. An increased number of e-Commerce transactions are not processed

More details & updates

We have registered 184 issues and outages in Viva Wallet since we started monitoring on February 09, 2021.
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Minor June 02, 2023 · lasted 42 minutes

Degraded performance on Outgoing Bank Transfers

A number of Instant SEPA Outgoing Bank Transfers have not been executed. We are investigating the issue with highest priority, we will keep you updated accordingly.

More details & updates

Minor May 24, 2023 · lasted about 5 hours

Increased declines by Issuer Eurobank

We have identified an increased number of transaction declines by card issuer Eurobank affecting both CP and CNP transactions.

More details & updates

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Users reports for Viva Wallet in the last 12 hours

Viva Wallet outages or issues in the last 30 days

Nov 07, 2023
No Outages
Nov 08, 2023
No Outages
Nov 09, 2023
No Outages
Nov 10, 2023
No Outages
Nov 11, 2023
1 outage
Nov 12, 2023
No Outages
Nov 13, 2023
No Outages
Nov 14, 2023
No Outages
Nov 15, 2023
No Outages
Nov 16, 2023
No Outages
Nov 17, 2023
No Outages
Nov 18, 2023
No Outages
Nov 19, 2023
No Outages
Nov 20, 2023
No Outages
Nov 21, 2023
No Outages
Nov 22, 2023
No Outages
Nov 23, 2023
No Outages
Nov 24, 2023
No Outages
Nov 25, 2023
No Outages
Nov 26, 2023
No Outages
Nov 27, 2023
No Outages
Nov 28, 2023
No Outages
Nov 29, 2023
No Outages
Nov 30, 2023
No Outages
Dec 01, 2023
No Outages
Dec 02, 2023
No Outages
Dec 03, 2023
No Outages
Dec 04, 2023
No Outages
Dec 05, 2023
No Outages
Dec 06, 2023
No Outages

Stats for Viva Wallet issues in the last 30 days

Number of Incidents

1 issues

Last incident

25 days ago

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Acquiring - Global
OK
API
OK
Bill Payments
OK
Card Issuers - Belgium
OK
Card Issuers - Cyprus
OK
Card Issuers - Greece
OK
Card Issuers - Romania
OK
Card Issuers - United Kingdom
OK
Card Terminals
OK
Checkouts
OK
Customer Care
OK
Developer Portal
OK
Local Payments
OK
Merchant Sandbox
OK
Self Care
OK
Server Notifications
OK
Viva Wallet Cards
OK
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Frequently Asked Questions

Is Viva Wallet down right now? What is Viva Wallet current status?
Viva Wallet seems to be up and running. We've updated the status 5 minutes ago.
Was Viva Wallet down today?
Viva Wallet is up and running now. In the last 24 hours there was 0 outages.
When was the last Viva Wallet outage?
Viva Wallet last outage was on November 11, 2023 with the title "Degraded performance on Viva Wallet services (Shopify Plugin)"
Viva Wallet not working for you? Having issues and need support?
How can I monitor Viva Wallet outages?
Why use IsDown instead of Viva Wallet status page?
IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled. Check more details in here.
How IsDown compares to DownDetector?
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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