What is Viva Wallet current status?

Viva Wallet current status is operational

Was Viva Wallet down today?

Viva Wallet was not down today according to official status page

How to monitor Viva Wallet status?

You can use IsDown service or go to Viva Wallet official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when Viva Wallet is having issues?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when Viva Wallet has issues.

Is Viva Wallet Down?

Viva Wallet status is operational

Monitor Viva Wallet and all your critical third-party official status pages in one place - Learn more

Never miss outages in Viva Wallet again

IsDown continuously monitor the official Viva Wallet status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Viva Wallet outages.

Stats for Viva Wallet outages in the last 30 days

Number of Outages

Average Downtime

148 mins

Total Downtime

296 mins

Since last incident

8 days

Users reports for Viva Wallet in the last 12 hours

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Get access to historical data and Viva Wallet's lastest outages

Minor · 8 days ago · lasted about 5 hours

Increased declines by Issuer Eurobank

We have identified an increased number of transaction declines by card issuer Eurobank affecting both CP and CNP transactions.

Minor · 8 days ago · lasted 12 minutes

Degraded performance on E-Commerce Acquiring Flow

Card payment scheme MasterCard is experiencing technical issues. An increased number of e-commerce acquiring Transactions are not processed.

Minor · about 2 months ago · lasted 13 minutes

Increased declines by issuer Piraeus Bank

We have identified increased transaction declines by issuer Piraeus Bank Greece.

Minor · about 2 months ago · lasted 8 minutes

Degraded performance on our 3DS transaction flow

Our 3DS acquiring vendor is experiencing technical issues, causing a number of e-Commerce transactions not to be processed.

Minor · about 2 months ago · lasted about 1 hour

Degraded Performance on Outgoing Bill Payments Flow

We are currently experiencing Technical Issues on our Online Outgoing Bill Payments Flow, all related transactions are not processed successfully. Our Technical team is currently investigating and identifying the issue.

Minor · about 2 months ago · lasted 36 minutes

Customer Care phone service degradation

We are investigating a Customer Care phone service degradation affecting all Greek lines.

Minor · 4 months ago · lasted about 3 hours

Scheduled Maintenance on TBI BNPL Payment Method

The vendor providing us the with TBI BNPL Payment method is undergoing a Scheduled Maintenance. All TBI BNPL transactions will not be processed until 23:30 CET

Minor · 4 months ago · lasted about 2 hours

Degraded performance on Card Present transactions.

A number of Card Terminal transactions on NEXT - Spoc POS devices are not being processed. Our technical team is investigating this issue and working on a solution to resolve this as soon as possible.

Monitor Viva Wallet and all its components

Get notified only when an outage impacts a certain component.

Viva Wallet Acquiring - Global

Viva Wallet API

Viva Wallet Bill Payments

Viva Wallet Card Issuers - Belgium

Viva Wallet Card Issuers - Cyprus

Viva Wallet Card Issuers - Greece

Viva Wallet Card Issuers - Romania

Viva Wallet Card Issuers - United Kingdom

Viva Wallet Card Terminals

Viva Wallet Checkouts

Viva Wallet Customer Care

Viva Wallet Developer Portal

Viva Wallet Local Payments

Viva Wallet Merchant Sandbox

Viva Wallet Self Care

Viva Wallet Server Notifications

Viva Wallet Cards

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Frequently Asked Questions

Is Viva Wallet down right now? What is Viva Wallet current status?: Viva Wallet seems to be up and running. We've updated the status less than a minute ago.
Was Viva Wallet down today?: Viva Wallet is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Viva Wallet, but the status is OK. What's going on?: There are a few things you can try:

Check the official status page for more information.

Check the Twitter account for more information.

Check on the top of the page if there are any reported problems by other users.
Having problems with Viva Wallet and need support?: Reach out to their Twitter account.

Find their support at their official website.

Find their support contact at their official status page.
Viva Wallet outage? How can I monitor Viva Wallet?: Subscribe (if possible) to updates on the official status page

Create an account in IsDown. Start monitoring Viva Wallet and get alerts in real-time when Viva Wallet has outages.
Why use IsDown instead of Viva Wallet status page?: IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
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