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Outage in Viva Wallet

Instant Transfers Service Disruption

Resolved Minor
May 01, 2026 - Started 4 days ago - Lasted about 2 hours

Incident Report

We are currently investigating an issue affecting Instant Transfers. Our teams are actively working to identify the cause. Further updates will be provided every 30 minutes or as the situation evolves.

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Latest Updates ( sorted recent to last )
MONITORING 4 days ago - at 05/01/2026 08:48AM

Instant Transfers are being restored. We are actively monitoring to confirm full service resumption. Some customers may still experience intermittent delays. Further updates will be provided every 30 minutes or as the situation evolves.

INVESTIGATING 4 days ago - at 05/01/2026 07:38AM

We are currently investigating an issue affecting Instant Transfers. Our teams are actively working to identify the cause. Further updates will be provided every 30 minutes or as the situation evolves.

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