Outage in Viva Wallet

3D Secure Authentication Service Disruption

Resolved Minor

July 15, 2026 - Started 3 days ago - Lasted about 1 hour

Incident Report

We are currently investigating an issue affecting 3D Secure Authentication. Customers may experience difficulties completing payment authentication online. Our teams are actively working to identify the cause. Further updates will be provided every 30 minutes or as the situation evolves.

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Latest Updates ( sorted recent to last )

MONITORING 3 days ago - at 07/15/2026 08:29AM

3D Secure Authentication services are being restored. We are actively monitoring to confirm full service resumption. Some customers may still experience intermittent difficulties completing payment authentication. Further updates will be provided every 30 minutes or as the situation evolves.

INVESTIGATING 3 days ago - at 07/15/2026 08:01AM

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