Is Viva Wallet Down? Check current status

Check if Viva Wallet is down, official outages, user-reported issues, and outages map.

Current Viva Wallet status

Viva Wallet is working normally

Updated from Viva Wallet official status page a few minutes ago

Viva Wallet not working for you?

Viva Wallet service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Viva Wallet Outage Map

View Viva Wallet Reports Map

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Viva Wallet recent outages and downtime history

IsDown has tracked 199 incidents since started monitoring Viva Wallet status in February 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Viva Wallet outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Mar 23, 2025
08:35 AM PDT
Not Confirmed by Viva Wallet
Possible Outage Indicated by User Reports
about 2 hours
Jun 08, 2024
09:01 AM PDT
Minor
Degraded performance on 3DS flow
Visa is experiencing a service disruption causing intermittent issues processing Visa Consumer A...
about 1 hour
May 16, 2024
05:19 AM PDT
Minor
Degraded Performance on vivawallet.com
Our website is currently unavailable. We are currently investigating and revert when update is av...
about 1 hour
May 03, 2024
02:19 AM PDT
Minor
Increased Outgoing Bank Transfer Rejections by bank: Alpha Bank Greece
We have identified an increased number of rejected Instant Outgoing Bank Transfers by Alpha bank ...
about 7 hours
Apr 28, 2024
04:15 AM PDT
Minor
Degraded Performance on vivawallet.om
Our website is currently unavailable. We are currently investigating and revert when update is av...
24 minutes
Apr 10, 2024
02:45 PM PDT
Minor
Degraded Performance on Acquiring Flow
Card payment scheme Amex is experiencing technical issues. An increased number of acquiring Tran...
about 3 hours
Mar 22, 2024
02:24 AM PDT
Minor
Degraded Performance on Registrations
We have identified an issue where registrations through Sales Portal are failing. We are working ...
about 1 hour
Mar 21, 2024
09:12 AM PDT
Minor
Selfcare Sales Transaction Error Response
We have identified an issue where upon clicking sales transactions menu in their Selfcare, they g...
about 2 hours
Mar 20, 2024
04:44 AM PDT
Minor
Customer Care phone service degradation
We are currently experiencing a Contact Center phone and chat service degradation. Affected Count...
about 2 hours
Mar 03, 2024
04:39 PM PST
Minor
Degraded performance on transaction flow. Affected country Belgium
Card Scheme: Bancontact is experiencing technical issues. The processing of transactions is curre...
36 minutes
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  • Track status changes in real-time
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User comments about Viva Wallet status

See what users are saying about Viva Wallet issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • George - I cant log in on the web, and i cant open the app .

    Piraeus Bank

  • Harry - Transaction failed. Over and over. Money is there. Details correct. .

  • Waleed - This message « There was a problem with the connection to VivaWallet, please check your data and try again.« .

  • Gokhan - viva.com app still not working. .

  • James - More problems this morning with viva wallet time for a change? i think after the last few days and what it's showed our company is that the lack of customer service "Poor at Best" no accountability no updates and nothing from them on there site i wonder why ? Anyway No more ......

  • Charly - Payments STILL not working. Unable to log into app or website to open customer service chat. Zero communication on their behalf .

  • D - Unable to connect to the application and website. Customers can't buy anything, error 404. The problem has been there since yesterday....

  • Ardit - DNS issues, customers can't make payments, need to flush dns locally to get access to backend. .

  • Gokhan - POS device can't recieve transactions last 5 hrs. Can't login to viva.com app (android). Can't login to website. Security warning while opening the landing page (Chrome). 45 min of waiting for customer support and no response. But according to viva.com , all the systems are working fine, yeah my ....

  • Jing - The app doesn't operate online at the moment, many customers tried to pay but they couldn't. Viva Wallet's app is not working properly, it always say "ERREUR RESEAU"..

  • George - Viva is down since yesterday. Can not accept payments nor access the application. .

  • Alina - Had yesterday transaction issues and POS malfunctioning, seemed like things were good again in the evening, but today apps are broken again. .

  • Dani - Viva wallet is still down and unable to process online transactions. Very frustrating as their own site claims everything is operational!.

  • Dan - Viva wallet is still down payments still not going though. .

    Bill Payments

  • Gehna - Website not working, I can’t access my money..

  • JonG - Unable to login, or access to app..

  • Iliyan - Not login in the app and web. Pos not accepting payments..

  • Matt - I cannot receive payments.

  • Ricky - Home page can be loaded. But unable to login to account. Also customer are unable to make payments. When you click login, it says "Server Error 404 - File or directory not found. The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.".

  • John - Terminal not connecting and unable to login to profile on website.

  • Jonathan - Will not let me login on either Edge or Chrome, says connection isn't secure. Also cannot login on the app either. .

  • Thomas - I can't connect or receive payments .

  • vasileios - server error i cant connect to my account or to my terminals.

  • Franz - Not possible to connect, terminals not working !.

  • Eleni - After I log in, the app is not working and closes..

  • Athanasios - Message says "something went wrong".

  • Luiza - Can't pay on Legion of Vapers.

  • Bogdan - Not working anymore to make orders.

  • Laurence - App won’t open, login screen is glitching .

  • Dimi - Constant failed transaction with Eurobank Credit Card. Other providers work..

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Users are monitoring tens of services with IsDown. Here are some that are monitored together with Viva Wallet. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.

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Payment processing service supporting multiple card types including MasterCard, Visa, American Express, and JCB, available in the UK, Belgium, Greece, Cyprus, and Romania.

Monitoring Viva Wallet since February 2021

Tracking 31 Viva Wallet services and regions

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1 incident in 2025

How to monitor the status of Viva Wallet and all your dependencies?

IsDown is a status page aggregator that monitors if Viva Wallet and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Viva Wallet, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Viva Wallet?

IsDown monitors Viva Wallet health in almost real-time

Every few minutes we go to the status page of Viva Wallet (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Viva Wallet's 31 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Viva Wallet, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Viva Wallet and other services.

What you get when monitoring Viva Wallet with IsDown

Track Viva Wallet incidents and downtimes by severity

IsDown checks Viva Wallet official status page for major/minor outages or downtimes. A major outage is when Viva Wallet experiences a critical issue that severely affects one or more services/regions. A minor incident is when Viva Wallet experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Viva Wallet outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Viva Wallet

Viva Wallet and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Viva Wallet outages and downtimes

IsDown collects all information from the outages published in Viva Wallet status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Viva Wallet maintenance events

Viva Wallet publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Viva Wallet outages that impact your business

IsDown monitors Viva Wallet and all their 31 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Viva Wallet but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Viva Wallet and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Get notified imediatelly when there's an issue with Viva Wallet or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Viva Wallet and other services.

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Send outage information from Viva Wallet and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Viva Wallet and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Share Viva Wallet status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Viva Wallet down?'

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Viva Wallet Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Viva Wallet outages, IsDown monitors Viva Wallet's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Viva Wallet status page monitoring with real-time incident details.
Monitor 4,522+ services including Viva Wallet in a single dashboard.
Instant Viva Wallet outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Viva Wallet official status and user-reported issues.
Maintenance feed for Viva Wallet
Granular alerts filtering by Viva Wallet components and regions.
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Frequently Asked Questions

Is Viva Wallet down today?

Viva Wallet isn't down. You can check Viva Wallet status and incident details on the top of the page. IsDown continuously monitors Viva Wallet official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Viva Wallet status?

Viva Wallet is currently operational. You can check Viva Wallet status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Viva Wallet outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Viva Wallet down today or just slow?

Currently there's no report of Viva Wallet being slow. Check on the top of the page if there are any reported problems by other users.

How are Viva Wallet outages detected?

IsDown monitors the Viva Wallet official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Viva Wallet having an outage right now?

Viva Wallet last outage was on June 08, 2024 with the title "Degraded performance on 3DS flow"

How to check if Viva Wallet is down?

Why use IsDown to monitor Viva Wallet instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Viva Wallet and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Viva Wallet?

IsDown and DownDetector help users determine if Viva Wallet is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Viva Wallet's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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