Live Viva Wallet Customer Care status. See if Viva Wallet Customer Care is down, view recent outages, and get real-time alerts when problems start.
Viva Wallet Customer Care is operational
IsDown pulls data from Viva Wallet's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 4 incidents for Viva Wallet Customer Care since started monitoring Viva Wallet status in February 2021. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.
about 1 year ago · lasted about 2 hours
We are currently experiencing a Contact Center phone and chat service degradation. Affected Countries: Greece
about 1 year ago · lasted 26 minutes
We are facing an issue to our chat platform, affecting all countries.
about 1 year ago · lasted about 1 hour
We are currently experiencing a Contact Center phone and chat service degradation
We've tracked and collected 4 incidents for Viva Wallet Customer Care since started monitoring Viva Wallet status
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Customer Care is part of Viva Wallet. Check the Viva Wallet's status.
0 incidents in 2025
Number of Incidents
0 issues
Last incident
420 days ago
Services commonly monitored together with Viva Wallet
Viva Wallet Customer Care isn't down. You can check Viva Wallet Customer Care status and incident details on the top of the page. IsDown continuously monitors Viva Wallet Customer Care official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Viva Wallet Customer Care is currently operational. You can check Viva Wallet Customer Care status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Viva Wallet Customer Care being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Viva Wallet Customer Care official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Viva Wallet Customer Care last outage was on March 20, 2024 with the title "Customer Care phone service degradation"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Viva Wallet with maximum flexibility
IsDown monitors Customer Care for major outages. A major outage is when Customer Care experiences a critical issue that severely affects one or more services/regions. When Viva Wallet marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Viva Wallet status page for minor outages. A minor outage is when Customer Care experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Viva Wallet status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Viva Wallet publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Viva Wallet and all their 31 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Viva Wallet and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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