Check if EBANX is down, recent outages, user-reported issues, and outages map.
EBANX is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more EBANX status data.
IsDown has tracked 121 incidents since started monitoring EBANX status in April 2024. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
| Date | Status | Incident | Duration |
|---|---|---|---|
|
Oct 01, 2025
03:16 AM EDT
|
Major | [Colombia] QR Code payments experiencing errors | 27 minutes |
|
Sep 30, 2025
09:22 PM EDT
|
Minor | [Colombia] Partial outage in payment processing with Daviplata | about 1 hour |
|
Sep 29, 2025
10:17 AM EDT
|
Major | Brazilian PIX confirmation delay | 44 minutes |
|
Sep 24, 2025
04:21 PM EDT
|
Minor | Degraded partner performance | about 1 hour |
|
Sep 24, 2025
10:21 AM EDT
|
Major | Local processing instability | 24 minutes |
|
Sep 24, 2025
08:29 AM EDT
|
Major | [Nigeria & Kenya] Degraded card partners performance | about 5 hours |
|
Sep 19, 2025
06:48 AM EDT
|
Major | [Brazil] PIX payment processing degradation | about 2 hours |
|
Sep 19, 2025
06:26 AM EDT
|
Major | [Chile] High error rate affecting ewallet payment processing in Chile | about 5 hours |
|
Sep 12, 2025
02:01 PM EDT
|
Minor | Service instability when processing Verve card brand transactions in Nigeria | 1 day |
|
Sep 08, 2025
09:22 AM EDT
|
Minor | [MX] Degraded payout partner performance | about 12 hours |
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IsDown aggregates scheduled maintenances for EBANX. Currently, there are 3 more maintenances scheduled.
Scheduled for October 25, 2025 at 12:00 AM EDT · until 12:15 AM EDT
Cards payments may present intermittence or unavailability in payment processing due to a maintenance scheduled by one of our partners to improve the quality of our services. Transactions may be rejected by the platform during this period. Countr...
Scheduled for October 25, 2025 at 10:00 PM EDT · until 04:00 AM EDT
PSE payments may present intermittence or unavailability in payment processing due to a maintenance scheduled to improve the quality of our services. Transactions may be rejected by the platform during this period. Country: Colombia Date: October...
Scheduled for November 06, 2025 at 11:00 PM EST · until 07:00 AM EST
Between 04:00 and 12:00 UTC on October 7th 2025, there may be a delay of up to 120 minutes from Order Modification submission to the outcome appearing in the Merchant Administration Interface and being returned in order notifications (if enabled)....
| Component | Status |
|---|---|
| Third party acquirers | OK |
| API | OK |
| Customer Checkout | OK |
| EBANX Dashboard | OK |
| Sandbox Systems | OK |
Payment processing service for Latin American markets, offering API integration, customer checkout interfaces, and sandbox testing environments through the EBANX Dashboard.
Monitoring EBANX since April 2024
Tracking 5 EBANX services and regions
47 incidents in 2025
Number of Incidents
9 issues
Last incident
9 days ago
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IsDown aggregates various status pages from services into a very clear dashboard. Worth every penny.
EBANX isn't down. You can check EBANX status and incident details on the top of the page. IsDown continuously monitors EBANX official status page every few minutes. In the last 24 hours, there were 0 outages reported.
EBANX is currently operational. You can check EBANX status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of EBANX being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the EBANX official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
EBANX last outage was on October 01, 2025 with the title "[Colombia] QR Code payments experiencing errors"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor EBANX and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if EBANX is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about EBANX's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor EBANX with maximum flexibility
IsDown monitors EBANX for major outages. A major outage is when EBANX experiences a critical issue that severely affects one or more services/regions. When EBANX marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors EBANX status page for minor outages. A minor outage is when EBANX experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in EBANX status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
EBANX publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors EBANX and all their 5 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
EBANX and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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