Check if Altapay is down, official outages, user-reported issues, and outages map.
Altapay is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 45 incidents since started monitoring Altapay status in January 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Altapay outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Aug 05, 2025
03:03 PM CEST
|
Minor
We are currently investigating an incident where many in-store transactions are being affected. S...
|
23 minutes |
|
Aug 04, 2025
12:08 PM CEST
|
Minor
We are currently investigating an issue where Visa/Mastercard transactions towards Rapyd/Valitor ...
|
about 1 hour |
|
Jul 31, 2025
01:27 PM CEST
|
Minor
THIS PAGE IS NO LONGER BEING UPDATED
Please use https://altapay.instatus.com/ instead
Please be ...
|
about 22 hours |
|
Jul 19, 2025
08:39 PM CEST
|
Major
A processing issue towards Nets has been identified.
Impact: Currently most of the payments that...
|
about 2 hours |
|
Jul 09, 2025
11:44 AM CEST
|
Minor
AltaPay has identified an issue where some customers are unable to submit card data.
The issue ha...
|
about 2 hours |
|
Feb 09, 2025
02:11 PM CET
|
Minor
The Card Acquirer Shift4 had some issues between 13:40 and 14:00, causing the transaction to time...
|
about 3 hours |
|
Nov 29, 2024
10:16 AM CET
|
Minor
When searching for a payment, the result might be incomplete.
Processing is not affected. All pa...
|
about 3 hours |
|
Oct 26, 2024
04:52 PM CEST
|
Minor
We have identified an issue with the database for the 3DS service.
There is a degraded performan...
|
about 5 hours |
|
Oct 24, 2024
05:37 PM CEST
|
Minor
We are currently investigating an issue with the Checkout API where payment methods are loading s...
|
about 16 hours |
|
Oct 15, 2024
12:30 PM CEST
|
Minor
We are currently investigating an issue where all iDeal payments are failing
|
about 2 hours |
See what users are saying about Altapay issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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| Component | Status |
|---|---|
| Networking | OK |
| Processing | OK |
| Search service | OK |
Payment gateway that facilitates multi-currency transactions, offers networked payment solutions, and includes advanced search capabilities for transaction management.
Monitoring Altapay since January 2023
Tracking 3 Altapay services and regions
6 incidents in 2025
IsDown is a status page aggregator that monitors if Altapay and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Altapay, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Altapay (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Altapay's 3 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Altapay and other services.
IsDown checks Altapay official status page for major/minor outages or downtimes. A major outage is when Altapay experiences a critical issue that severely affects one or more services/regions. A minor incident is when Altapay experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Altapay outage, we send you an alert and update your dashboard and status page.
Altapay and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Altapay status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Altapay and all their 3 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Altapay but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Altapay and other services.
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IsDown integrates with 20+ tools. Connect the status of Altapay and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Altapay down?'
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While Downdetector relies on user-submitted reports to detect Altapay outages, IsDown monitors Altapay's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Altapay status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Altapay in a single dashboard. | ||
| Instant Altapay outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Altapay official status and user-reported issues. | ||
| Maintenance feed for Altapay | ||
| Granular alerts filtering by Altapay components and regions. |
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Altapay isn't down. You can check Altapay status and incident details on the top of the page. IsDown continuously monitors Altapay official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Altapay is currently operational. You can check Altapay status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Altapay being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Altapay official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Altapay last outage was on August 05, 2025 with the title "In-Store transactions declines"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Altapay and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Altapay is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Altapay's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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