Payments Hub is operational
Updated
IsDown pulls data from Payments Hub's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
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IsDown has tracked 50 incidents since started monitoring Payments Hub status in April 2025.
about 1 month ago · lasted about 6 hours
We are investigating an issue causing to new sign ins to the Payments Hub portal to be slow for some users. This is NOT impacting processing; devices and terminals are not impacted. More details
4 months ago · lasted about 15 hours
The team is investigating reports that merchants are experiencing problems signing into the Payanywhere app and Payments Hub portal. More details
4 months ago · lasted 20 minutes
The team is investigating downstream timeouts with when communicating with the card brands. This is causing timeout for our merchants. More details
We've tracked and collected 50 incidents since started monitoring Payments Hub status
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Monitoring 33 Payments Hub services and regions
1 incident in 2025
Number of Incidents
0 issues
Last incident
43 days ago
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Payments Hub isn't down. You can check Payments Hub status and incident details on the top of the page. IsDown continuously monitors Payments Hub official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Payments Hub is currently operational. You can check Payments Hub status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Payments Hub being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Payments Hub official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Payments Hub last outage was on September 21, 2022 with the title "EPX - Intermittent Visa Latency"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Payments Hub and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Payments Hub with maximum flexibility
IsDown monitors Payments Hub for major outages. A major outage is when Payments Hub experiences a critical issue that severely affects one or more services/regions. When Payments Hub marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Payments Hub status page for minor outages. A minor outage is when Payments Hub experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Payments Hub status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Payments Hub publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Payments Hub and all their 33 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Payments Hub and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.”
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