Check if Payments Hub is down, official outages, user-reported issues, and outages map.
Payments Hub is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 53 incidents since started monitoring Payments Hub status in April 2025. We collect data from 4600+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Payments Hub outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 20, 2025
04:16 PM UTC
|
Major
As part of the ongoing issue with one of our third-party platforms, you may experience degraded p...
|
about 6 hours |
|
Oct 20, 2025
03:15 PM UTC
|
Minor
We are aware of an ongoing issue with one of our third-party platforms causing a data replication...
|
about 1 hour |
|
Jun 05, 2025
02:00 PM UTC
|
Minor
You may have received an email notification that your password is expiring in 7 days. This notifi...
|
1 day |
|
Mar 19, 2025
03:15 PM UTC
|
Minor
We are investigating an issue causing to new sign ins to the Payments Hub portal to be slow for s...
|
about 6 hours |
|
Dec 31, 2024
01:04 PM UTC
|
Minor
The team is investigating reports that merchants are experiencing problems signing into the Payan...
|
about 15 hours |
|
Dec 21, 2024
01:35 AM UTC
|
Minor
The team is investigating downstream timeouts with when communicating with the card brands. This...
|
20 minutes |
|
Dec 06, 2024
04:39 PM UTC
|
Minor
We were made aware of systems issue at All Merrick that resulted in a funding delay. Affected m...
|
about 8 hours |
|
Dec 03, 2024
03:19 PM UTC
|
Minor
We are investigating reports that our toll free numbers are not connecting properly. Our 248-269-...
|
34 minutes |
|
Nov 02, 2024
04:02 PM UTC
|
Minor
We are currently experiencing an issue with some of our inbound phone lines, including: 248-269-6...
|
about 1 hour |
|
Sep 13, 2024
05:39 PM UTC
|
Minor
The AMEX Opt Blue funding issue has been resolved. The AMEX funding will be in the merchant's nex...
|
about 4 hours |
See what users are saying about Payments Hub issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Joshua - Website is up but unable to generate any reports.
Jessica - The whole site will not load on wired computer or WiFi card reader.
Katherine - Cannot log in, tried three times and tried rebooting browser. Error I'm getting says "there was an unexpected error during the authentication process" but I know I'm using the right information. I log onto this website almost daily..
Jon - Can't log into the website.
unable to log in to website or credit card machine in oklahoma city.
Jay - Transactions take very long to process. All transactions declined. Cannot log into web portal..
Unable to sign in to Payment Hub.
Buddy - Repeated user not found error while attempting to login. .
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Payments Hub. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Payments Hub is a comprehensive payment management platform that offers features like merchant enrollment, global payment processing, branded site creation, and integration with systems like SALIDO for enhanced reporting and invoicing.
Monitoring Payments Hub since April 2025
Tracking 33 Payments Hub services and regions
4 incidents in 2025
IsDown is a status page aggregator that monitors if Payments Hub and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Payments Hub, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Payments Hub (and 4,600+ other services) and check if they are experiencing issues. We collect the status and outage information of Payments Hub's 33 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Payments Hub and other services.
IsDown checks Payments Hub official status page for major/minor outages or downtimes. A major outage is when Payments Hub experiences a critical issue that severely affects one or more services/regions. A minor incident is when Payments Hub experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Payments Hub outage, we send you an alert and update your dashboard and status page.
Payments Hub and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Payments Hub status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Payments Hub publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Payments Hub and all their 33 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Payments Hub but also 4,600 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
Start Monitoring for Free
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Payments Hub and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Payments Hub and 4,600 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
Start Monitoring for Free
Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Payments Hub down?'
Start Monitoring for Free
Need similar to Downdetector Payments Hub alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect Payments Hub outages, IsDown monitors Payments Hub's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Payments Hub status page monitoring with real-time incident details. | ||
| Monitor 4,600+ services including Payments Hub in a single dashboard. | ||
| Instant Payments Hub outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Payments Hub official status and user-reported issues. | ||
| Maintenance feed for Payments Hub | ||
| Granular alerts filtering by Payments Hub components and regions. |
14-day free trial • No credit card required
Payments Hub isn't down. You can check Payments Hub status and incident details on the top of the page. IsDown continuously monitors Payments Hub official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Payments Hub is currently operational. You can check Payments Hub status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Payments Hub being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Payments Hub official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Payments Hub last outage was on October 20, 2025 with the title "Payments Hub - Login Issues & Reporting Delays"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Payments Hub and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Payments Hub is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Payments Hub's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
14-day free trial · No credit card required · No code required