Outage in Payments Hub
Notice: Enrollment Service Interruption
Resolved MinorIncident Report
Summary AI Generated
Payments Hub experienced a 59-minute disruption affecting Merchant Enrollment, during which a bank account validation issue prevented users from advancing past the Business Information page. The incident was resolved, with all in-progress applications saved and no data lost.
We are currently experiencing technical difficulties with bank account validation. Users may be unable to advance past the Business information page after entering banking details. Our engineering team is actively investigating this issue, and we will provide an update as soon as a resolution is reached.
Components affected
Payments Hub Merchant EnrollmentTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 17 hours ago - at 08/27/2026 03:13PM
This issue has been resolved, and new applications are working as expected. If a user was impacted the app was saved and can be resumed - no data was lost.
IDENTIFIED
about 18 hours ago - at 08/27/2026 02:15PM
We are currently experiencing technical difficulties with bank account validation. Users may be unable to advance past the Business information page after entering banking details. Our engineering team is actively investigating this issue, and we will provide an update as soon as a resolution is reached.
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