Check if TSYS Merchant is down, recent outages, user-reported issues, and outages map.
TSYS Merchant is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more TSYS Merchant status data.
IsDown has tracked 115 incidents since started monitoring TSYS Merchant status in March 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Not processing credit cards.
"No response from processor" error on terminal
Not connecting for payments
Sales Receive Error showing on Terminal
IsDown aggregates scheduled maintenances for TSYS Merchant. Currently, there are 17 more maintenances scheduled.
Scheduled for October 13, 2025 at 12:00 AM EDT · until 08:00 AM EDT
We will be releasing product and system enhancements to the Pass/TransIT platform between 10:00 PM MT on Sunday, October 12, 2025 and 6:00 AM MT on Monday, October 13, 2025. While the release is completed, you may see interruptions while using the...
Scheduled for October 14, 2025 at 12:00 AM EDT · until 08:00 AM EDT
We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, October 13, 2025 and 6:00 AM MT on Tuesday, October 14, 2025. You may see interruptions while using the product during the maintenance period.
Scheduled for October 14, 2025 at 12:00 AM EDT · until 08:00 AM EDT
We will be performing scheduled maintenance on the Saratoga / Sierra /Summit platform between 10:00 PM MT on Monday, October 13, 2025 and 6:00 AM MT on Tuesday, October 14, 2025. The platform may experience disconnects while the maintenance is bei...
| Component | Status |
|---|---|
| Central Station | OK |
| ELAPP | OK |
| ELAPP API | OK |
| File Transfer Mailbox | OK |
| MerchantFlo | OK |
| SFTP Mailbox SGS.TSYSACQUIRING.NET | OK |
| Transaction Central | OK |
| ePay | OK |
| Transaction Express (TXP) | OK |
| TransIT | OK |
| Transaction Summary | OK |
| TransLink | OK |
| TSYS InfoCenter | OK |
| TSYS Merchant Authorization Platform/Core | OK |
| Vital POS | OK |
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Payment processing service offering recurring billing, ACH processing, virtual terminal access, and batch upload capabilities, with support for email notifications and web services.
Monitoring TSYS Merchant since March 2022
Tracking 53 TSYS Merchant services and regions
12 incidents in 2025
Number of Incidents
1 issues
Last incident
15 days ago
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TSYS Merchant isn't down. You can check TSYS Merchant status and incident details on the top of the page. IsDown continuously monitors TSYS Merchant official status page every few minutes. In the last 24 hours, there were 0 outages reported.
TSYS Merchant is currently operational. You can check TSYS Merchant status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of TSYS Merchant being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the TSYS Merchant official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
TSYS Merchant last outage was on September 26, 2025 with the title "Global Payments System Incident - Portico Maple (ATL\RIC) processing issue - Canada"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor TSYS Merchant and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if TSYS Merchant is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about TSYS Merchant's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor TSYS Merchant with maximum flexibility
IsDown monitors TSYS Merchant for major outages. A major outage is when TSYS Merchant experiences a critical issue that severely affects one or more services/regions. When TSYS Merchant marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors TSYS Merchant status page for minor outages. A minor outage is when TSYS Merchant experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in TSYS Merchant status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
TSYS Merchant publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors TSYS Merchant and all their 53 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
TSYS Merchant and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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