Check if TSYS Merchant is down, official outages, user-reported issues, and outages map.
TSYS Merchant is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 115 incidents since started monitoring TSYS Merchant status in March 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official TSYS Merchant outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Sep 26, 2025
10:36 PM CEST
|
Major
Service: Portico
Impacted Segment: Canada
Impact Start time: 9/26/25 - 13:00 ET
Impact End time:...
|
about 3 hours |
|
Aug 20, 2025
10:19 PM CEST
|
Major
Service: Interac Debit Card - BNS - Nova Scotia Bank
Impacted Segment: Canada
Impact Start tim...
|
22 minutes |
|
Aug 13, 2025
01:54 AM CEST
|
Not Confirmed by TSYS Merchant
Possible Outage Indicated by User Reports
|
about 1 hour |
|
Aug 05, 2025
10:44 PM CEST
|
Major
We are aware of an issue for some merchants with NWS Debit Card transactions and we are investiga...
|
about 1 hour |
|
Jul 14, 2025
08:50 PM CEST
|
Major
Service: Interac Debit Card - RBC Bank
Impacted Segment: Canada
Impact Start time: 07/14/2025 ...
|
18 minutes |
|
Jun 27, 2025
05:55 PM CEST
|
Minor
We are aware of an issue that is causing transaction processing issues on TC and TXP.
While we ...
|
about 4 hours |
|
Jun 12, 2025
09:52 PM CEST
|
Major
We are aware of an issue with some Google applications or applications utilizing Google and we ar...
|
about 1 hour |
|
Jun 05, 2025
06:06 PM CEST
|
Minor
Service: Interac Debit Card
Impacted Segment: Canada
Impact Start time: 06/05/2025 - 11:08 ET
...
|
41 minutes |
|
Mar 02, 2025
06:43 PM CET
|
Major
Global Payments System Incident - Interac Debit cards processing issue - RBC & Central1 banks - C...
Service: Interac Debit Card - RBC Bank
Impacted Segment: Canada
Impact Start time: 03/02/2025 ...
|
about 3 hours |
|
Feb 26, 2025
05:05 AM CET
|
Major
Service: Interac Mobile Pay
Impacted Segment: Canada
Impact Start time: 02/25/2022 - 22:26 ET...
|
31 minutes |
See what users are saying about TSYS Merchant issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Xay - Not processing credit cards..
Chris - "No response from processor" error on terminal.
Jason - Not connecting for payments.
PEDRO - Sales Receive Error showing on Terminal.
IsDown aggregates scheduled maintenances for TSYS Merchant. Currently, there are 6 more maintenances scheduled.
Scheduled for October 25, 2025 at 03:00 PM CEST · until 09:00 PM CEST
We will be performing our weekly scheduled maintenance of the File Transfer systems which may affect merchant Batch Authorization System (BAS) file processing between 7:00 AM MT and 1:00 PM MT on Saturday, October 25, 2025. Merchant BAS response f...
Scheduled for October 27, 2025 at 05:00 AM CET · until 01:00 PM CET
We will be releasing product and system enhancements to the Pass/TransIT platform between 10:00 PM MT on Sunday, October 26, 2025 and 6:00 AM MT on Monday, October 27, 2025. While the release is completed, you may see interruptions while using the...
Scheduled for October 28, 2025 at 05:00 AM CET · until 01:00 PM CET
We will be performing scheduled maintenance on the Saratoga / Sierra / Summit platform between 10:00 PM MT on Monday, October 27, 2025 and 6:00 AM MT on Tuesday, October 28, 2025. The platform may experience disconnects while the maintenance is be...
Users are monitoring tens of services with IsDown. Here are some that are monitored together with TSYS Merchant. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Payment processing service offering recurring billing, ACH processing, virtual terminal access, and batch upload capabilities, with support for email notifications and web services.
Monitoring TSYS Merchant since March 2022
Tracking 53 TSYS Merchant services and regions
12 incidents in 2025
IsDown is a status page aggregator that monitors if TSYS Merchant and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when TSYS Merchant, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of TSYS Merchant (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of TSYS Merchant's 53 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from TSYS Merchant and other services.
IsDown checks TSYS Merchant official status page for major/minor outages or downtimes. A major outage is when TSYS Merchant experiences a critical issue that severely affects one or more services/regions. A minor incident is when TSYS Merchant experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a TSYS Merchant outage, we send you an alert and update your dashboard and status page.
TSYS Merchant and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in TSYS Merchant status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
TSYS Merchant publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors TSYS Merchant and all their 53 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor TSYS Merchant but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from TSYS Merchant and other services.
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IsDown integrates with 20+ tools. Connect the status of TSYS Merchant and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is TSYS Merchant down?'
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While Downdetector relies on user-submitted reports to detect TSYS Merchant outages, IsDown monitors TSYS Merchant's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official TSYS Merchant status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including TSYS Merchant in a single dashboard. | ||
| Instant TSYS Merchant outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of TSYS Merchant official status and user-reported issues. | ||
| Maintenance feed for TSYS Merchant | ||
| Granular alerts filtering by TSYS Merchant components and regions. |
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TSYS Merchant isn't down. You can check TSYS Merchant status and incident details on the top of the page. IsDown continuously monitors TSYS Merchant official status page every few minutes. In the last 24 hours, there were 0 outages reported.
TSYS Merchant is currently operational. You can check TSYS Merchant status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of TSYS Merchant being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the TSYS Merchant official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
TSYS Merchant last outage was on September 26, 2025 with the title "Global Payments System Incident - Portico Maple (ATL\RIC) processing issue - Canada"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor TSYS Merchant and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if TSYS Merchant is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about TSYS Merchant's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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