Outage in TSYS Merchant
Transaction Central (TC) and Transaction Express (TXP) Transaction Processing Issue
Resolved MinorIncident Report
We are aware of an issue that is causing transaction processing issues on TC and TXP.
While we work toward resolution of these issues, please login directly to the Virtual Terminal to process transactions.
We will send regular updates until the issue is resolved.
Components affected
TSYS Merchant ProcessNow / Mobile Payment Acceptance TSYS Merchant Tokenization / Manual Billing TSYS Merchant Web Services TSYS Merchant Integrated Widget TSYS Merchant Web Services TSYS Merchant Hosted TSYS Merchant Hosted TSYS Merchant Recurring Billing TSYS Merchant Virtual Terminal TSYS Merchant Virtual Terminal TSYS Merchant Batch Upload TSYS Merchant Batch Upload TSYS Merchant Recurring BillingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/27/2025 07:40PM
The fix that was entered at approximately 1 pm MT was completed successfully. Impacted users have confirmed that they are no longer experiencing any issues. This issue is resolved.
IDENTIFIED
10 months ago - at 06/27/2025 06:23PM
Technical teams are preparing to put a fix into place to mitigate the impact of this issue. We will continue to send updates and to monitor for further impact.
IDENTIFIED
10 months ago - at 06/27/2025 05:28PM
We are continuing to work toward resolving this issue.
IDENTIFIED
10 months ago - at 06/27/2025 03:55PM
We are aware of an issue that is causing transaction processing issues on TC and TXP.
While we work toward resolution of these issues, please login directly to the Virtual Terminal to process transactions.
We will send regular updates until the issue is resolved.
Latest TSYS Merchant outages
Global Payments System Incident - Sporadic Time Outs and Declines on Exchange - about 1 month ago
Global Payments System Incident - Interac Debit cards processing issue - RBC, Tangerine and ATB Banks - Canada - 2 months ago
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