Outage in EBANX
Payment processing degradation
Resolved MajorIncident Report
Payment method(s): Cash.
Country: Bolivia.
Impact: Our partner in Bolivia is undergoing a maintenance, affecting Cash payments. During this period, payment creation and confirmation may fail or be declined. We expect normal operations to resume around 2026-10-19 10:00 UTC and will provide updates as necessary.
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 10/19/2026 05:08PM
This incident has been resolved.
MONITORING
7 days ago - at 10/19/2026 11:39AM
Our provider’s urgent maintenance in Bolivia is taking longer than initially estimated. Cash payments remain affected, and payment creation and confirmation may continue to fail or be declined. The previous estimate of 2026-10-19 10:00 UTC has passed, and we are in contact with the provider to obtain a new estimated time of recovery.
MONITORING
7 days ago - at 10/19/2026 04:25AM
Payment method(s): Cash.
Country: Bolivia.
Impact: Our partner in Bolivia is undergoing a maintenance, affecting Cash payments. During this period, payment creation and confirmation may fail or be declined. We expect normal operations to resume around 2026-10-19 10:00 UTC and will provide updates as necessary.
Latest EBANX outages
[Bolivia][Cash] Payment processing degradation - 10 days ago
[Colombia][E-Wallet] Payment processing degradation - 16 days ago
[Nigeria][Bank Transfer] Payment processing degradation - 23 days ago
[Colombia][E-Wallet] Payment processing degradation - 26 days ago
[Peru][E-Wallet] Payment processing instability - about 1 month ago
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