Resolved Issues with signing newly submitted APKs
Between May 6 and May 10, 2021, Clover was unable to successfully sign any newly submitted APKs for your apps. If any of your newly submitted APKs are not signed by May 12, 2021, email [email protected] The SLA for APK signing is 2 business days.
Resolved Clover Sandbox maintenance
The Clover Sandbox environment is undergoing maintenance at the moment.
Resolved Sandbox APK upload outage
For the sandbox environment, we are currently investigating an issue which is blocking uploads of new APKs for existing apps. You may also notice apps not loading correctly on the merchant dashboard. This is limited to the sandbox environment; production apps and APKs are NOT affected.
Resolved API server db partial outage
Between 8:05 and 8:20 PST Database issues caused minor API server issues potentially affecting refund, tip adjust, and api data calls. Payments unaffected, and service restored.
Resolved Elevated PAKMS service errors
Clover is investigating the 401 errors being returned by the PAKMS service.
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