Outage in Clover
Modifiers are appearing as "unavailable" on the Web Dashboard and on device
Resolved Minor
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Outage Details
We are currently investigating an issue where modifiers are appearing as "unavailable" on the Web Dashboard and merchant devices. As a result, employees may not see modifier options when placing orders.
Merchants can manually restore affected modifiers by re-enabling them in the Inventory > Items section of the Dashboard or on device.
We appreciate your patience and will provide updates as we work to resolve this issue.
Latest Updates ( sorted recent to last )
RESOLVED
about 9 hours ago - at 05/13/2025 08:20PM
The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.
IDENTIFIED
about 12 hours ago - at 05/13/2025 05:26PM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 12 hours ago - at 05/13/2025 05:20PM
We are continuing to investigate this issue.
INVESTIGATING
about 13 hours ago - at 05/13/2025 04:05PM
We are currently investigating an issue where modifiers are appearing as "unavailable" on the Web Dashboard and merchant devices. As a result, employees may not see modifier options when placing orders.
Merchants can manually restore affected modifiers by re-enabling them in the Inventory > Items section of the Dashboard or on device.
We appreciate your patience and will provide updates as we work to resolve this issue.
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