Outage in Clover

Modifiers are appearing as "unavailable" on the Web Dashboard and on device

Resolved Minor

May 13, 2025 - Started 12 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating an issue where modifiers are appearing as "unavailable" on the Web Dashboard and merchant devices. As a result, employees may not see modifier options when placing orders. Merchants can manually restore affected modifiers by re-enabling them in the Inventory > Items section of the Dashboard or on device. We appreciate your patience and will provide updates as we work to resolve this issue.

Trusted by 1,000+ teams

Never miss outages in third-party dependencies

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More

Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 05/13/2025 08:20PM

The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

IDENTIFIED 12 months ago - at 05/13/2025 05:26PM

We are continuing to work on a fix for this issue.

IDENTIFIED 12 months ago - at 05/13/2025 05:20PM

We are continuing to investigate this issue.

INVESTIGATING 12 months ago - at 05/13/2025 04:05PM

We are currently investigating an issue where modifiers are appearing as "unavailable" on the Web Dashboard and merchant devices. As a result, employees may not see modifier options when placing orders.
Merchants can manually restore affected modifiers by re-enabling them in the Inventory > Items section of the Dashboard or on device.
We appreciate your patience and will provide updates as we work to resolve this issue.

Latest Clover outages

Clover Call Center Phone Issue - 4 days ago

Clover is experiencing a batch funding delay - 5 months ago

Clover is experiencing an issue with post-payment activities. - 5 months ago

[NA] Clover is Experiencing an Issue - 6 months ago

Investigating delays with 2FA Codes and SMS Receipts - 6 months ago

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook