Outage in Clover

Investigating delays with 2FA Codes and SMS Receipts

Resolved Minor
October 20, 2025 - Started 14 days ago - Lasted about 6 hours
Official incident page

Incident Report

Please note that due to an ongoing issue with our multi-factor authentication provider, you may have issues accessing the Clover dashboard. We are actively monitoring their recovery and will send an update soon. Thanks for your patience.

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Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 10/20/2025 09:19PM

The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

IDENTIFIED 14 days ago - at 10/20/2025 06:23PM

Please note that due to an ongoing issue with our multi-factor authentication provider, you may have issues accessing the Clover dashboard. We are actively monitoring their recovery and will send an update soon. Thanks for your patience.

IDENTIFIED 14 days ago - at 10/20/2025 04:15PM

Clover merchants might continue to experience issues with Twilio's SMS/texting service. As a result, merchants who have enabled multi-factor authentication may have difficulty accessing their Clover dashboard, receiving texts, and delivering text promotions. We are working with Twilio and will share an update soon. Thank you for your patience.

INVESTIGATING 14 days ago - at 10/20/2025 02:58PM

Please note that due to an ongoing issue with our multi-factor authentication provider, you may have issues accessing the Clover dashboard. We are actively monitoring their recovery and will send an update soon. Thanks for your patience.

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