Clover experienced a 2.5-hour major outage affecting Cloud Pay Display transaction processing via the REST API for integrators in Latin America. During the incident, integrators relying on the REST API for payment routing or creation encountered connection timeouts and error responses. The engineering team investigated and fully resolved the issue, restoring all services to normal operation.
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We have successfully resolved the issue affecting transaction processing via the REST API for the LATAM region. All services are fully operational.
Thank you for your patience while our teams worked to restore service.
We are currently experiencing a technical issue affecting our REST API for integrators operating in Latin America. As a result, Cloud Pay transactions processing via the REST API are temporarily unavailable.
Our engineering team is actively investigating the root cause to restore full service as quickly as possible. If your integration relies on our REST API for payment routing or creation, you may receive connection timeouts or error responses during this window.
Impact: REST API Transaction Processing (LATAM only)
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