Outage in Clover
Clover in EMEA is experiencing an issue
Resolved MinorIncident Report
Summary AI Generated
Clover merchants in EMEA experienced disruptions for approximately 3.4 hours affecting Cloud Pay Display payments, refunds, and voids, as well as Web Dashboard login and device syncing. Users were unable to access their accounts online or retrieve sales data, directly impacting daily business operations. The root cause was identified and remediated, with services recovering by resolution.
Clover merchants may currently experience issues with Cloud Pay Display functionality and Merchant Web Dashboards. Our engineers are actively working on identifying the root cause. We greatly appreciate your ongoing patience as we work to resolve this issue, and we will provide an update once we have an estimated time for resolution. Thank you for your understanding.
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 09/16/2026 03:50PM
The impacted services are actively recovering; we will continue to monitor until full health is restored. If you need further assistance, please contact Clover support. Thank you again for your patience while we worked through this issue.
IDENTIFIED
11 days ago - at 09/16/2026 02:57PM
We have identified the issue. We are actively working to remediate this issue. We appreciate the patience.
INVESTIGATING
11 days ago - at 09/16/2026 01:17PM
Clover merchants may currently experiencing issues with Web Dashboard login and Syncing between devices, Cloud Pay Display Payments, Refunds and Voids. Our engineers are actively working to fix the issue. We greatly appreciate your ongoing patience as we work to resolve this issue, and we will provide an update once we have an estimated time for resolution. Thank you for your understanding.
INVESTIGATING
11 days ago - at 09/16/2026 12:31PM
Clover merchants may currently experience issues with Cloud Pay Display functionality and Merchant Web Dashboards. Our engineers are actively working on identifying the root cause. We greatly appreciate your ongoing patience as we work to resolve this issue, and we will provide an update once we have an estimated time for resolution. Thank you for your understanding.
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