Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in Clover

Telstra Outage in Australia

Resolved Major
July 07, 2026 - Started 21 days ago - Lasted about 8 hours
Official incident page

Incident Report

Summary AI Generated

A nationwide Telstra cellular outage lasting approximately 7.5 hours prevented some Australian Clover merchants from accessing the Wireless Manager app via SIM/cellular data. Affected merchants were advised to switch to Wi-Fi, Ethernet, or offline processing as workarounds during the disruption. Telstra fully restored their network services, resolving the issue with all Clover systems returning to normal operation.

Some Clover merchants in Australia using Telstra may have issues accessing the Wireless Manager app with SIM/cellular data. As a workaround, we suggest switching to Wi-Fi or a hardwired Ethernet connection for internet connectivity. If this isn't possible, we recommend processing offline.

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 07/08/2026 05:42AM

Telstra has fully restored their network services, resolving the nationwide cellular outage.

The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact support. Thank you again for your patience through this issue.

MONITORING 21 days ago - at 07/08/2026 02:14AM

Telstra has communicated that network services are now 90% restored across Australia. While we are seeing these strong signs of recovery and connectivity is stabilizing for most Clover merchants, we are continuing to monitor the situation closely to ensure full stability across all devices.

If you are still experiencing connectivity issues with the Wireless Manager app, please continue to use Wi-Fi, Ethernet, or offline processing until the restoration is 100% complete.

MONITORING 21 days ago - at 07/08/2026 01:01AM

We are seeing initial signs of recovery. Telstra has begun restoring cellular services across Australia, and connectivity is starting to stabilize for some Clover merchants.

We are monitoring the situation closely to ensure full stability across all devices. If you are still experiencing issues with the Wireless Manager app, please continue to use Wi-Fi, Ethernet, or offline processing until the restoration is fully complete.

IDENTIFIED 21 days ago - at 07/08/2026 12:19AM

There are no new changes to report at this time. Telstra is still working to restore full cellular service for affected merchants in Australia.

We are continuing to monitor the situation closely and will provide another update in an hour, or sooner if new information becomes available.

Reminder: If you are experiencing issues with the Wireless Manager app, please switch your Clover device to Wi-Fi or Ethernet, or use offline processing.

IDENTIFIED 21 days ago - at 07/07/2026 11:17PM

Telstra is continuing to work on restoring cellular services in Australia. Some Clover merchants using Telstra SIMs may still face issues opening the Wireless Manager app.

If you are affected, please switch your device to Wi-Fi or Ethernet. If you cannot switch connections, we recommend processing payments offline until Telstra resolves the disruption.

IDENTIFIED 21 days ago - at 07/07/2026 10:14PM

Some Clover merchants in Australia using Telstra may have issues accessing the Wireless Manager app with SIM/cellular data. As a workaround, we suggest switching to Wi-Fi or a hardwired Ethernet connection for internet connectivity. If this isn't possible, we recommend processing offline.

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook