Outage in Clover

Clover is experiencing an issue with post-payment activities.

Resolved Minor
November 21, 2025 - Started 21 days ago - Lasted about 7 hours
Official incident page

Incident Report

Clover is experiencing an issue impacting post-payment activities (including voids, refunds, tips, and adjustments), and some payment transactions may not be successful and need to be re-tried. Lastly, if you are connected to Clover via Cloud Pay display, you are also likely not able to connect to us at this time. Our engineering team is aware of the issue and is actively working to resolve it. We will provide further updates on the progress as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience as we work to restore the service.

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Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 11/22/2025 03:12AM

The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

IDENTIFIED 20 days ago - at 11/22/2025 02:26AM

We continue to investigate this issue and appreciate your patience as Clover engineers work to resolve the issue. You may be experiencing issues with some payment and post-payment activities, including purchases, order syncing, refunds, voids, tips, and adjustments, as well as access to our Merchant Dashboard. Payments can be retried if needed. Our main APIs are healthy, and Cloud Pay display connectivity has been fully restored. We'll provide further updates as soon as they are available. We apologize for the ongoing inconvenience and appreciate your patience as we restore services

INVESTIGATING 20 days ago - at 11/22/2025 12:46AM

We continue to investigate this issue and appreciate your patience as Clover engineers work to resolve the issue. You may be experiencing issues with some payment and post-payment activities, including purchases, order syncing, refunds, voids, tips, and adjustments, as well as access to our Merchant Dashboard. Payments can be retried if needed. Our main APIs are healthy, but Cloud Pay display connectivity is still impacted. We'll provide further updates as soon as they are available. We apologize for the ongoing inconvenience and appreciate your patience as we restore services

INVESTIGATING 20 days ago - at 11/21/2025 11:56PM

We continue to investigate the issue and appreciate your patience as Clover engineers work to resolve the issue. You may be experiencing issues with payments and post-payment activities, including purchases, refunds, voids, tips, and adjustments, as well as access to the Merchant Dashboard. We'll provide further updates as soon as they are available. We apologize for the inconvenience and appreciate your patience as we restore services

INVESTIGATING 20 days ago - at 11/21/2025 11:31PM

We are continuing to investigate this issue.

INVESTIGATING 20 days ago - at 11/21/2025 10:49PM

We continue to investigate the issue and appreciate your patience as Clover engineers work to resolve the issue. You may be experiencing issues with payments and post-payment activities, including purchases, refunds, voids, tips, and adjustments, as well as access to the Merchant Dashboard. We'll provide further updates as soon as they are available. We apologize for the inconvenience and appreciate your patience as we restore services

INVESTIGATING 20 days ago - at 11/21/2025 09:28PM

We continue to investigate the issue and appreciate your patience. You may be experiencing issues with payments and post-payment activities, including purchases, refunds, voids, tips, and adjustments, as well as access to the Merchant Dashboard. Our engineering team is actively working to resolve the issue, and we'll provide further updates as soon as possible. We apologize for the inconvenience and appreciate your patience as we restore services

INVESTIGATING 21 days ago - at 11/21/2025 08:10PM

Clover is experiencing an issue impacting post-payment activities (including voids, refunds, tips, and adjustments), and some payment transactions may not be successful and need to be re-tried. Lastly, if you are connected to Clover via Cloud Pay display, you are also likely not able to connect to us at this time. Our engineering team is aware of the issue and is actively working to resolve it. We will provide further updates on the progress as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience as we work to restore the service.

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