Outage in 8x8

New Zealand calling issues

Resolved Minor
April 17, 2024 - Started 16 days ago - Lasted 19 minutes
Official incident page

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Outage Details

8x8 is investigating reports of some inbound and outbound calls failing for customers in the New Zealand region. We are currently investigating and will provide updates as they become available. 
Components affected
8x8 AU1 8x8 Inbound 8x8 Outbound
Latest Updates ( sorted recent to last )
INVESTIGATING 16 days ago - at 04/17/2024 09:00PM

8x8 is investigating reports of some inbound and outbound calls failing for customers in the New Zealand region. We are currently investigating and will provide updates as they become available. 

MONITORING 16 days ago - at 04/17/2024 09:06PM

8x8 has identified an issue causing the symptoms and implemented mitigation to inbound and outbound calls that were failing. Calls should now be completed as normal. We are currently monitoring and will provide a final update once the resolution is confirmed. 

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