SIS Service Outage

We have received confirmation from SIS that their issues have been resolved and that data is now up to date.
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Hi Sam,

We have just issued resolved comms for the data outage that occurred.
We believe all is now resolved, apologies for the inconvenience caused.

Kind Regards,
Josh

Good Morning,
Please see SIS update below:

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TECHNICAL TEAMS ARE WORKING ON THIS CRITICAL ISSUE
This notice is to advise of a service interruption, ticket reference INC0087404

Date & Time of Downtime:
24/04/2023 06:25AM – ONGOING

Description:
We are currently experiencing a major P1 data outage.

Impacted Services:
All Live Data from horse, greyhound events/meetings where SIS are the rights holders, any passthrough data services and retail display systems.

Graphics on all services produced by SIS will not have live betting data on the on-screen graphics and some services will be affected by slow or delayed progress triggers which could lead to events being missed.

Bridge Opened:
Yes

Next Update will be 10:18 24/04/2023
Major Incident Manager:
Tom Simpson

Support Teams Involved:
App Support
Infrastructure and Networks

Other Parties Involved:
N/A