Outage in Actionstep

General Widespread Issues

Resolved Major
September 20, 2023 - Started 8 months ago - Lasted about 1 hour
Official incident page

Need to monitor Actionstep outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Actionstep, and never miss an outage again.
Start Free Trial

Outage Details

-500 Internal Server error accessing matter documents -Unable to open documents using the plug-in -Accounting health check out of balance
Components affected
Actionstep USA (West) Actionstep USA (East) Actionstep Australia
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 09/20/2023 10:48PM

This incident has been resolved.

IDENTIFIED 8 months ago - at 09/20/2023 10:13PM

We are continuing to work on a fix for this issue.

IDENTIFIED 8 months ago - at 09/20/2023 09:55PM

-500 Internal Server error accessing matter documents
-Unable to open documents using the plug-in
-Accounting health check out of balance

Latest Actionstep outages

ca-central-1 server Unexpected API Error (500) issues - 7 months ago
Temporary server outage - ap-southeast-2 - 8 months ago
South-East Servers slowness / Bad Gateway / Maintenance Mode - 8 months ago
Temporary server outage - 8 months ago
US-East Slowness - 8 months ago

The easiest way to monitor Actionstep and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3155 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE