Outage in ActivTrak

Degraded performance of live reports

Resolved Minor
April 19, 2024 - Started 13 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Some users may be experiencing not being able to see data on the Single Day charts. Our engineering team is looking into the issue.
Components affected
ActivTrak Frontend UI
Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 04/19/2024 04:57PM

This incident has been resolved.

MONITORING 13 days ago - at 04/19/2024 04:32PM

We have released the fix for the Single Day reports not showing data. We will continue to monitor.

IDENTIFIED 13 days ago - at 04/19/2024 03:40PM

We have identified the root cause of certain reports not showing data and are implementing a fix.

INVESTIGATING 13 days ago - at 04/19/2024 03:06PM

Some users may be experiencing not being able to see data on the Single Day charts. Our engineering team is looking into the issue.

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