Outage in Agorapulse
Instagram video posts failing to publish
Resolved Minor
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Outage Details
We are currently investigating an issue where video posts for Instagram are failing to publish, resulting in the following error:
Facebook error: Media ID is not available (code 9007, subcode 2207027) 'Cannot Publish - The media is not ready for publishing, please wait for a moment
Posts with photos are publishing as normal. As soon as we get more information from Instagram we will update this status. Meta have acknowledged the issue as you can read here https://metastatus.com/graph-api
Please accept our apologies for this issue while we wait for their fix
Components affected
Agorapulse Instagram Publishing & Data ProcessingLatest Updates ( sorted recent to last )
MONITORING
over 2 years ago - at 08/18/2022 02:20PM
The Meta team has acknowledged the current video auto-publishing outage and is currently working on a resolution. We'll be monitoring the issue while we wait for this resolution. Live updates on their status can be found here https://metastatus.com/
INVESTIGATING
over 2 years ago - at 08/18/2022 02:19PM
We are continuing to investigate this issue.
INVESTIGATING
over 2 years ago - at 08/17/2022 06:58PM
We are currently investigating an issue where video posts for Instagram are failing to publish, resulting in the following error:
Facebook error: Media ID is not available (code 9007, subcode 2207027) 'Cannot Publish - The media is not ready for publishing, please wait for a moment
Posts with photos are publishing as normal. As soon as we get more information from Instagram we will update this status. Meta have acknowledged the issue as you can read here https://metastatus.com/graph-api
Please accept our apologies for this issue while we wait for their fix
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